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Phoenix, Arizona, United States
Onsite
As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.
We are looking for Operations Specialists to join our team. In this role, you’ll help support our daily operations including deploying and retrieving our fleet of shared electric vehicles. This is an exciting role where you will wear many ‘helmets’ to support the Lime team.
What you’ll do:
Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market
Interact with the local community to retrieve vehicles critically assessing risk to not compromise safety and occasionally using de escalation skills
Address and resolve issues with city requests related to stickers, reflectors, and other minor issues as outlined by Lime established service level agreements
Maintain communication with the team including peers, shift lead, and manager
Participate in Lime events including providing support with valet services, assisting in staging and conducting safety reviews while ensuring the cleanliness of our vehicles
Support battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completed
Perform preventative maintenance on our vehicles by identifying and completing small repairs including but not limited to brake adjustments and tire inflation, and assisting with the rotation of scooters and supporting in warehouse flow
Monitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness in accordance with city requests
Detect and report uncommon situations related to on the ground service and product
Occasionally assist customers in field by providing support related to Lime vehicles
Follow established safety procedures to ensure Lime riders are on the safest vehicles
May operate a pallet jack or push cart on an as needed basis
Additional job related tasks as assigned
About you:
Must be at least 21 years of age and have a valid in-state driver license with a clean driving record
Must be at least 21 years of age with a valid driver license and good driving record
Experience in a similar position with knowledge of the local geography
Ability to drive large vans and work outdoors in all weather conditions
Ability to lift up to 65lbs / 35 kg on a frequent basis required
Knowledge of cell phone applications. iOS experience preferred
Ability to work various shifts including evenings and weekends
Experience safely operating a pallet jack or push cart
Strong problem-solving skills, with the ability to perform quick and efficient repairs
Self-motivated and the ability to work independently with minimal supervision
Strong organizational skills with the ability to manage daily tasks
A safety-oriented mindset, capable of conducting rigorous quality checks
Excellent communication skills with the ability to interact with team members, riders, and city officials
*Disclaimer: To ensure the safety of our drivers Dual-Facing AI Dash Cams that record the road and inside the cab have been installed in our vehicles. As a requirement of this position, a waiver accepting acknowledgment of the Dash Cam in Lime’s vehicle must be signed.
This is a contracted position employed and compensated by a third-party employer. By submitting an application, candidates acknowledge and agree that Lime may share their submitted information with the designated third-party employer, who may then contact them regarding the role. Compensation and benefits, if any, are determined and provided solely by the employer of record.
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.
