Operations Specialist I- Victim Services Coordinator - Baltimore Police Department

Salary Range: $62,998.00 - $100,643.00 Annually

Hiring Salary Range: $62,998.00 - $100,643.00 Annually

Get to Know Us 

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits  

CLASS DEFINITION

Operations Specialist I encompasses professional and analytical work requiring regular use of independent judgment in the practical application of management principles and techniques to improve operational activities in accordance with agency laws and policies.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION: An Associate’s Degree

AND

EXPERIENCE: 5 years of experience performing complex analytical support for an operational, technical, or administrative function is required. 

LICENSES, REGISTRATIONS AND CERTIFICATES: Not applicable 

NOTE: Positions in the Drug Analysis Unit require certification by the Maryland Department of Health and Mental Hygiene to analyze Controlled Dangerous Substances. Certification from a National Certifying Board in Latent Print Examination may be required.

KNOWLEDGES, SKILLS, AND ABILITIES

• Thorough knowledge of English usage.
• Thorough knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data.
• Thorough knowledge of moderately-complex analytical principles and techniques.
• Demonstrated ability to prepare and present reports.
• Demonstrated ability to establish and maintain working relationships with co-workers and the general public.
• Demonstrated ability to explain an agency’s purpose, programs, and operations.
• Demonstrated ability to collect, compile, edit, classify, and tabulate statistical and qualitative data.
• Demonstrated ability to prepare and present ideas and information clearly yet concisely.

Background Check                                        

NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.

Probation 

Baltimore City Police Department employees, selected for this position must complete a mandatory one-year probation.

Eligibility 

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.        

Education Accreditation 

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. 

Selection Process 

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

Examination Process
 Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented in your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application. 

Your Recruiter: Dayvon Smith

If you have any questions please contact Dayvon Smith, Recruitment & Talent Specialist III via email at Dayvon.Smith@baltimorecity.gov

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application. 

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER