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Pittston, Pennsylvania, United States
Onsite
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
ShipMonk | Pittston, Pennsylvania | Full-time | On-site
ShipMonk is hiring an Operations Supervisor – Day Shift to lead a team of approximately 25–30 associates across our Pittston fulfillment operations.
We ship thousands of orders every day for more than 1,500 ecommerce brands, and the supervisors who lead our floors are the reason it works.
This is not a maintenance role. We are still building how we operate, and we want leaders who want to build with us.
At large 3PLs, the process often already exists. Your job is to follow it.
At ShipMonk, you'll find a company with real scale but still small enough that your ideas can actually change how things work. If you see a smarter way to run a shift, improve productivity, reduce walk time, or solve a quality problem, you can propose it, test it, and see it go live.
The people who grow here are the ones who treat their department like it's theirs.
We believe in developing our people and promoting from within whenever we can. Strong performers have opportunities to take on greater responsibility and continue growing their careers at ShipMonk.
You'll own your department: the people, the processes, and the numbers.
You'll report to a Warehouse Manager and work alongside other operations leaders to keep the building running well. This is a floor-level leadership role, and your team will know very quickly whether you're invested in them.
Required
Nice to have
In your first 30 days: You know your team by name, understand your department's current numbers, and have identified at least one opportunity to improve.
In 90 days: Your team understands what good looks like, your KPIs are moving in the right direction, and you've started making improvements that stick.
In year one: You've built a strong-performing department, developed people on your team, and demonstrated that you're ready to continue growing with ShipMonk.
This is an on-site role supporting ShipMonk's Pittston fulfillment operations. Depending on operational needs, the position may be based at any of our Pittston fulfillment centers:
ShipMonk PA1
285 Centerpoint Blvd.
Pittston, PA 18640
ShipMonk PA2
160 Research Dr.
Pittston, PA 18640
ShipMonk PA3
175 Patriot Dr.
Pittston, PA 18640
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
