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Louisville, Kentucky, United States
Onsite
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
ShipMonk | Louisville, Kentucky | Full-time | On-site
ShipMonk is hiring an Operations Supervisor – Night Shift to lead a team of approximately 25–30 associates across our Louisville fulfillment operations.
We ship thousands of orders every day for more than 1,500 ecommerce brands, and strong night-shift leadership is critical to keeping that operation moving.
You'll be responsible for keeping your team focused, productive, safe, and aligned while making real-time decisions that directly impact our ability to deliver for our merchants.
At ShipMonk, you're not here just to maintain a process.
If something isn't working, we want you to understand why, challenge it, and help build something better. You'll have clear expectations and KPIs to hit, but you'll also have the opportunity to influence how your department operates.
The people who grow here take ownership of their team and their results.
We believe in developing our people and promoting from within whenever we can. Strong performers have opportunities to take on greater responsibility and continue building their careers at ShipMonk.
You'll own your department: the people, the processes, and the numbers.
As a Night Shift Operations Supervisor, you'll be the floor-level leader your team looks to for direction, decisions, coaching, and support throughout the shift.
Required
Nice to have
In your first 30 days: You know your team, understand the operation, and know the KPIs that drive your department.
In 90 days: Your team understands expectations, you're consistently managing performance, and you're identifying opportunities to improve the shift.
In year one: You've built a reliable, high-performing operation, developed people on your team, and demonstrated your ability to take on greater responsibility as ShipMonk continues to grow.
This is an on-site role supporting ShipMonk's Louisville fulfillment operations. Depending on operational needs, the position may be based at either of our Louisville fulfillment centers:
ShipMonk KY1
7200 Intermodal Drive
Louisville, KY 40258
ShipMonk KY2
7865 National Turnpike, Ste. 100
Louisville, KY 40214
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
