POSITION SUMMARY: Sr Business Analyst Ops Technology is responsible for driving fleet modernization projects by liaising with the IT team to develop robust solutions to new business processes and, track and report on the key metrics in projects. Sr Business Analyst Ops Technology leverages their analytical skills, knowledge of application tools and techniques to drive the development of services and analytical solutions that meet the business requirements. The Sr Business Analyst Ops Technology works closely with IT architecture and development teams to ensure product development meets design criteria and deployment timelines. The Sr Business Analyst Ops Technology contributes to the overall improvement of business reporting by maintaining the data systems and implementing processes and initiatives that ultimately increase the effectiveness and integrity of data reporting and documentation. This role relies heavily on analytical skills to evaluate complex information, formulate insights, and develop sound recommendations to support implementation, reporting & analytics of new fleet and business technologies.
PRINCIPAL RESPONSIBILITIES:
Interfaces with IT management to create sustainable and scalable solutions for business process.
Partners with the IT leads to ensure implementation of a solution meets the business requirements.
Creates technical flow diagrams based on standards and process flow diagrams, wireframes and prototypes which are used to collaborate and guide development resources to rapidly develop integration assets.
Defines and documents reporting metrics and how those metrics are calculated from source system data. Analyzes source data systems for content, writes technical definition specifications, report layouts/mockups and test scripts.
Uses query languages like SQL to mine data, create reports and uses the latest technology to identify and analyze performance trends. This includes performance and forecast impact on future results. May also make recommendations on use of information to improve results, including recommendations on changes to business processes.
Report project KPIs to leadership at a regular cadence.
Performs other job-related duties as assigned or apparent.
QUALIFICATIONS:
Experience with business intelligence and Reporting tools like MSFT Power BI, Qlik, Tableau.
Experience in workflow modeling, data modeling, process engineering.
Demonstrated ability to extract data from large data warehouse (using SQL/SAS and/or Advanced Excel with Macros, Advanced Excel math Functions, Pivot tables, and Excel dashboards for data analysis)
Scripting experience in languages like SQL, Python and/or R.
Familiar with cloud platforms like AWS, Azure and/or GCP
MINIMUM QUALIFICATIONS:
5 years of experience in a business or technical analysis role
3 years experience in project management
This position is in-office 4 days per week / 1 day per week remote, in Phoenix, AZ.
Position is not eligible for visa sponsorship or transfer.
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION