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New York, New York, United States
Onsite
We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle.
We’ve recently raised our Series B and are entering our next phase of growth.
In this role, you’ll take ownership of special projects assigned by the founders and leadership team, seeing them through from kickoff to delivery. This includes making decisions, working across teams, setting up processes, and keeping track of what’s happening in the business. A lot of the work involves figuring things out from scratch, such as building billing and revenue operations or setting up new functions as the company grows.
You’ll spend time digging into data, talking to people, and identifying practical improvements. You’ll also support business development through research, outreach, deal tracking, and materials preparation, while handling recruiting tasks like sourcing, interviews, work trials, and coordination with external recruiters. Additional responsibilities include payroll, expenses, vendor payments, invoicing, leases, real estate, and office setup, with a focus on creating documented and tested systems that run independently.
Own special projects from kickoff through delivery, making decisions and setting processes
Build billing, revenue operations, and new functions from scratch
Support business development by researching opportunities, tracking deals, and preparing materials
Manage recruiting end-to-end, including sourcing, interviews, work trials, and external recruiters
Handle payroll, expenses, vendor payments, invoicing, leases, real estate, and office setup
Dig into data to identify what’s working and implement practical improvements
Document and test systems to ensure they operate without ongoing oversight
Prioritize work by evaluating tradeoffs and aligning teams on execution
Required Qualifications:
1-4 years of experience
Bachelor’s degree
Experience taking ownership of special projects from kickoff to delivery
Ability to work across teams, set up processes, and track business operations
Experience building functions from scratch, such as billing or revenue operations
Comfort digging into data, identifying improvements, and supporting business development and recruiting
Experience managing administrative tasks like payroll, expenses, and vendor payments
Preferred Qualifications:
Experience at an early-stage startup in an operator or Chief of Staff-type role
Comfort working closely with technical teams like engineering and research
Exposure to AI, data, or tech through previous roles or genuine interest
Experience building customer-facing programs, billing systems, or revenue operations from scratch
Background working across ops, strategy, finance, go-to-market, product, or recruiting
Work Environment:
NYC Office
This is what you can expect of your teammates at Flagler:
Owner: We own our work like founders. We don't wait to be asked, and we pick up the problem nobody else has.
Builder: We like making things from scratch. We don't need a playbook to start, and we'd rather ship a rough first version than wait on a perfect spec.
Fast: We make quick decisions. We favor progress and respect process.
Transparent: We communicate directly. We value merit and honesty, and we challenge assumptions, including our own.
Curious: We explore new approaches and ask "why" often.
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