Responsibilities
Cross Connects
- •Coordinate and process cross-connect orders (intra- and inter-facility) to support network capacity growth
- •Validate cross-connect installations against design specifications and ensure proper labeling and documentation
- •Work with colocation providers and internal teams to resolve cross-connect discrepancies and installation issues
- •Track cross-connect order status and escalate delays as needed
Asgardian Fallouts
- •Investigate and remediate fallout tickets generated from Asgardian audits
- •Perform root cause analysis on discrepancies between physical infrastructure and system-of-record databases
- •Update records and coordinate with field teams to resolve cabling, patching, and connectivity inconsistencies
- •Drive fallout metrics toward zero through systematic resolution workflows
Space & Power
- •Support space and power planning activities for optical infrastructure deployments
- •Track cabinet/rack space utilization and power capacity for optical equipment
- •Coordinate with facilities and capacity teams to ensure adequate resources for planned builds
- •Assist in documenting power requirements and space allocations for new deployments
FMS (Fiber Management System) Projects
- •Support FMS data integrity initiatives including audits, migrations, and system updates
- •Ensure accurate fiber path documentation within FMS tools
- •Assist in onboarding new sites and circuits into FMS
- •Collaborate with engineering teams to improve FMS workflows and data accuracy
Qualifications
Required:
- •Bachelor's degree in Engineering, Information Technology, Telecommunications, or related field (or equivalent experience)
- •Basic understanding of fiber optic infrastructure (single-mode, multi-mode, connectors, patch panels)
- •Strong organizational skills and attention to detail
- •Ability to manage multiple tasks and prioritize in a fast-paced environment
- •Proficiency with spreadsheets and ticketing systems
- •Effective written and verbal communication skills
Preferred:
- •Internship or coursework in telecommunications, network engineering, or data center operations
- •Familiarity with fiber management systems or network documentation tools
- •Exposure to data center environments or colocation facilities
- •Understanding of structured cabling standards (TIA/EIA)
- •Experience with project tracking tools
Key Competencies
- •Detail-oriented with strong documentation habits
- •Self-motivated with ability to work independently and within a team
- •Problem-solving mindset with willingness to learn complex systems
- •Comfortable working cross-functionally with vendors, field technicians, and engineering teams
Salary Range
$59,812.00 - $94,440.00 USD (Salary)
- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
