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Melbourne, Victoria, Australia
Hybrid
Summary
As you bring your skills, abilities, ideas and energy to Avanade, you’ll get distinctive experiences, limitless learning and ambitious growth in return. As we continue to build our diverse, inclusive and collaborative culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor and guide you, but also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact and live. It’s all here, so take a closer look! Together we do what matters.
Location
This role is open to Brisbane, Sydney, Melbourne based candidates.
Key Responsibilities
• Application of formal change methodology, models, and framework to pragmatically help our clients with their technology driven transformation
• Working within a cross functional team to lead change management deliverables and activities
• Articulate compelling case for change, coaching Change Sponsors (and project teams) on messaging, influence and leading effective change.
• Setting up and developing a Change Network to ‘Champion’ the change and facilitate two way communication
• Measurement of short- and long-term readiness and adoption
• Quantitative and qualitative analyses on impacts and risks to produce data-driven change outputs and deliver pragmatic change
• Identification and alignment of relevant stakeholders internally and client facing
• Distribution of timely and relevant information through an integrated, attractive, and comprehensive communications approach
• Development and execution of training plans to prepare individuals for success during and after the change
• Assessment of organisational readiness and current state vs. future state gaps
• Management of OCM activities and deliverables within the context of a larger project/program
• Executing change, communications and training strategy
• Experience supporting and delivering change management activities for Dynamics 365 ERP (Finance & Operations / ERP) transformation programs, including complex organisational change, multi-entity environments, business process transformation, and enterprise-wide adoption initiatives.
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Skills and Experiences
• Working knowledge of change management frameworks and methods
• Expert knowledge in two or more areas of change capability, with exposure to end to end change initiatives in the technology space advantageous
• Ability to lead change impact assessments, stakeholder engagement, communications, readiness, learning and other streams of change work
• Ability to develop videos and other creative communication content
• Ability to assess training needs and produce training materials (skills in using online learning tools are welcome)
• Effective interpersonal skills
• Results-driven and detail-oriented
• Excellent written and verbal communication skills
• Structured problem-solving skills
• Experience leading organizational change management for Dynamics 365 ERP (Finance & Operations) implementations will be highly regarded.
• Strong understanding of ERP transformation programs, including business process change, operating model impacts, and adoption across complex organizations.
• Experience supporting change initiatives within large-scale, multi-entity organizations and environments with varying levels of change maturity.
• Demonstrated ability to deliver stakeholder engagement, change impact assessments, communications, training, readiness, and adoption activities for ERP programs.
• Experience working in multi-functional and complex teams
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