Organisational Data Services SME

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

Overview:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement,

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team?

Join our team, and develop your career in an encouraging, forward-thinking environment!

Role: Organizational Data Services Subject Matter Expert

Job Summary:
The Organizational Data Services Subject Matter Expert (SME) at BP Business Solutions India Private Limited is responsible for leading the design, implementation, and optimization of data management strategies, ensuring data integrity and accessibility across the organization. This role leverages expertise in data practices and analytical thinking to drive innovation and provide exceptional customer service in data solutions.

Job Responsibilities:

• Lead the design and implementation of robust data management strategies, including extract, transform, and load (ETL) processes, to ensure high-quality and accessible organizational data.
• Act as a primary point of contact for complex data-related queries, providing expert guidance and solutions to internal stakeholders.
• Foster a culture of collaboration and innovation within the data services team and across departments, promoting agile core practices.
• Analyze complex data sets to identify trends, anomalies, and opportunities for improvement, translating insights into actionable recommendations.
• Develop and maintain comprehensive documentation for data processes, systems, and best practices, contributing to organizational knowledge.
• Champion information security best practices within data management, ensuring compliance with company policies and relevant regulations.
• Drive continuous improvement in data services through the application of creativity and innovation in problem-solving and solution design.
• Manage and influence change initiatives related to data systems and processes, ensuring smooth transitions and user adoption.
• Provide expert advice and support on employee and labour relations matters concerning data privacy and access.
• Contribute to project and program management activities, specifically focusing on data-related work streams and deliverables.
• Incorporate a global perspective into data solution design, considering diverse business needs and regulatory landscapes.
• Design and implement customer-centric data services, focusing on user experience and satisfaction.
• Oversee end-to-end planning, execution, and monitoring of data-related projects, ensuring timely delivery and alignment with business objectives.
• Coordinate cross-functional teams, manage project timelines, and track progress using established project management methodologies.
• Identify project risks and issues proactively, implementing mitigation strategies to ensure successful outcomes.
• Prepare project reports, status updates, and documentation for leadership and stakeholders.

Essential Education, Experience and Job Requirements:

• Bachelor’s degree or equivalent with minimum of 6+ years of relevant previous experience in the relevant domain.
• UK or USA Compliance and Project Management experience is mandatory.

Join our Team and advance your career as an Organizational Data Services Subject Matter Expert!

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations (Inactive), Extract, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Problem Solving, Project and programme management {+ 5 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.