Organizational Data Services Specialist

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

Overview:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions as an integrated part of bp.

Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better – and how you can play your part in our outstanding team?

Join our team, and develop your career in an encouraging, forward-thinking environment!

Role Synopsis:

We’re modernizing and simplifying the way we run People and Culture in bp and our Global P&C solutions and services team is at the heart of new ways of working. Every effort is taken to ensure consistency and standardization of the HR processes across the globe. However, we understand that every country has its outstanding legal, fiscal and regulatory requirements and there is a need to support them.

The purpose of the Organizational Data Specialist role is to provide mentorship and information to employees, managers and HR on employee and organizational process and data changes, across the breadth of the Workday processes. The specialist administers employee and organizational data changes and handles any associated cases

Key Accountabilities :

Maintain bp's organizational structure in Workday (supervisory orgs,
Positions, cost centers, etc.) Support on Enterprise Interface Builder (EIB)

Ensure that employee and organization data integrity in Workday is
maintained, following data management processes and procedures
Willingness to support ad hoc business and Services & Solutions project
work as the need arises, requiring engaging with other workstreams/ teams
Ability to differentiate between countries and or businesses and business
scenarios of what is needed and when there may be local delivery activity
Provide support to a wide range of customers when required and respond to
inbound queries
Identify, raise and apply continuous improvements to services
Ensure consistency to process maps and standard data input forms
Support the resolution of business critical issues
Support acceptance testing for Services & Solutions technology changes
Investigate, collaborate closely and resolve sophisticated issues involving multiple systems and partners.
Ensure consistency to process maps and standard data input forms.
Support team members in resolving operational issues and understanding
processes.
Support the resolution of business issues.
Support acceptance testing for P&C Services technology changes.

Essential Education:

Minimum of 3-4 years of relevant previous experience in HR Shared services
environment
A university degree or professional qualification, in human resources management or its equivalent

Essential Experience and Job Requirements:

Demonstrates capability in line with the HR Capability Framework, with an equal blend of EQ, IQ and drive

Technical Capability:

Numeracy & analytical thinking – able to quickly and optimally analyses system generated data to deliver insights and assimilate data and information from a range of sources to inform business insights
Prior experience in HR Shared Service center in a multi-national organization
Proven track record in delivering high-quality customer experience
Analytical thinking –able to quickly and optimally generate and analyze data to
deliver accurate and timely information to advise business decisions
Digital fluency - not only comfortable and competent in using technology to e able and enhance ways of working and thinking, also comfortable in the wider digital environment and the collaborate with a business transformation including people, processes and data-driven actions.
Risk Management – acts with a high level of integrity and respect for data privacy.

Takes steps to mitigate risks in this space and knows when to call out any concerns

Business Capability:

Solution focus – identifies and recommends solutions that will contribute to BP
and/or enhance relationships and ways of working
Partner management – Ability to engage with and influence key business and HR partners. Uses partnering, basic consultancy skills and a ‘coach approach’ to build trust. Is continually enhancing skills in active listening, influencing and communication
Eye for business & customer Centric– keep up to date with internal and external Context, understands the relationship between their activity and the BP business strategy and drivers, and considers the commercial implications of HR decisions and actions. Always remembers that HR is an enabler of the business and ensures HR solutions lead to enhanced business effectiveness and results. Drives value-adding solutions and a track record of improving/making valuable contributions

Externally orientated – actively working on developing external connections,
Aware of guidelines and actively learning from others. Ability to analyze
leading practices, market trends, and benchmarking
 

Leadership & EQ Capability:

Group mentality - demonstrates an understanding of the value of, and ability to
develop, high-quality, trust-based relationships with HR colleagues & with the
wider organization - leaders & employees
Is self-aware and actively seeks input from others on impact and effectiveness
Effective teammate able to work successfully across organizational boundaries
Applies judgment and common sense - demonstrates a good understanding of
client's business and is able to apply sound judgement / wise counsel
Acts with integrity; role model of bp V&Bs to others in the function and business
Cultural fluency - able to operate successfully across cultural boundaries with
sensitivity

Desirable Criteria:

Experience in Organization and Employee data management roles
Proficient knowledge of CRM systems, MS Office
Intermediate / advanced of Reporting and analytics
Intermediate / advanced knowledge of Workday, and other HR management
system
A continuous improvement approach; seeking simple, ‘best fit’ solutions to
challenges

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations (Inactive), Extract, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Problem Solving, Project and programme management {+ 5 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.