Bengaluru, Karnataka, India
Onsite
Job Title: Oracle Fusion OTC Value Stream Lead
Location: Bangalore
Experience: 15+ Years
Role Overview
We are seeking a highly experienced Oracle Fusion OTC (Order‑to‑Cash) Value Stream Lead to join our team. This role requires deep functional expertise across Order Management, Pricing, Accounts Receivable, Credit Management, and Revenue Recognition, combined with strong leadership, delivery execution, and DevOps acumen.
The successful candidate will be responsible for owning the end‑to‑end OTC value stream, driving prioritization, delivery, and continuous improvement while partnering closely with business stakeholders, delivery teams, and system integrators.
Key Responsibilities
Value Stream & Delivery Leadership
Own Oracle Fusion OTC value stream including enhancements and production support.
Plan, prioritize, and manage approved enhancement and support backlogs in collaboration with Business Process Owners (BPOs), Delivery Leads, and Solution Architects.
Perform capacity planning and resource allocation to meet delivery timelines and business commitments.
Optimize backlog execution to ensure efficient delivery across enhancements and production support.
Drive continuous improvement initiatives to reduce manual effort, automate processes, and minimize support tickets.
Team & Stakeholder Management
Lead and manage a team of Oracle Fusion functional and technical consultants.
Provide functional and technical guidance following Oracle and industry best practices.
Partner with service providers and manage onshore/offshore delivery models to ensure timely, high‑quality solutions.
Collaborate with other Fusion Value Stream Leads, DevOps teams, and delivery/support teams across integrated edge applications.
Operations, Support & Governance
Lead day‑to‑day issue analysis and resolution in production environments.
Follow Johnson Controls’ Major Incident Management process for P1/P2 incidents by engaging appropriate teams.
Coordinate production deployment scheduling, reviews, and approvals with Release and Deployment leaders.
Ensure solutions align with global delivery standards and enterprise architecture.
Provide value‑stream‑level KPI reporting to BPOs and Delivery Leadership.
Required Expertise & Qualifications
Functional & Technical Expertise
15+ years of overall experience with Oracle Fusion ERP and Oracle E‑Business Suite.
Proven experience in Order Management, AR, Credit Management, Revenue Recognition.
At least one end‑to‑end Oracle AR implementation experience.
Strong understanding of OTC data flows (Orders → Billing → AR → GL).
Expertise in Oracle Fusion functional configuration for small‑ and large‑scale initiatives.
Hands‑on working knowledge of:
Oracle Database and data structures
BIP and OTBI report creation and migration
REST and SOAP APIs
Oracle OCI, VBCS, and App Composer
Leadership & Communication
Strong ability to communicate complex concepts effectively with both technical teams and business stakeholders.
Proven experience leading cross‑functional teams in high‑pressure, fast‑paced environments.
Exceptional collaboration, influence, negotiation, and relationship‑building skills.
Strong organizational skills with the ability to prioritize and execute in a dynamic environment.
Education & Certifications
Bachelor’s degree in Computer Science, Information Systems, Engineering, Finance, or related field (or equivalent experience).
Oracle Fusion Cloud certifications preferred.
Preferred Skills
Experience working in Agile / DevOps delivery models.
Knowledge of additional Oracle Fusion modules.
Experience driving automation and operational excellence initiatives.
Additional Information
Willingness to work in a challenging environment to meet business and project timelines.
Alignment with Johnson Controls’ core values: Integrity, Teamwork, Excellence, Customer Focus, Accountability.
Johnson Controls is an Equal Opportunity Employer.
We do not discriminate on the basis of any legally protected category.
Want to know if this job is worth applying to?