Outbound Sales Development Representative (SDR)

Accountabilities:

Build and maintain a qualified sales pipeline through proactive outbound prospecting via email, LinkedIn, and phone, consistently meeting or exceeding activity and performance targets.
Personalize outreach using prospect research, industry insights, and available tools to deliver relevant, timely, and engaging communications.
Develop efficient prospecting strategies tailored to target accounts, identifying patterns and prioritizing leads based on their potential and likelihood to convert.
Leverage AI-powered tools and workflows to plan daily activities, manage follow-ups, improve productivity, and maintain a consistent outreach cadence.
Monitor public relations and communications industry news to identify timely opportunities for prospect engagement and meaningful conversations.
Maintain accurate and up-to-date lead information, sales activities, and performance reports within Salesforce or comparable CRM systems.
Collaborate closely with Account Executives and Marketing to align prospecting initiatives, improve lead quality, and accelerate pipeline development.
Balance high-volume outreach with personalized engagement while maintaining consistent activity standards across assigned market segments.
Track performance against key metrics, including meetings booked and held, qualified sales opportunities generated, and revenue sourced.
Requirements:
At least one year of experience in a SaaS Sales Development Representative role or previous experience in public relations is preferred.
Strong written communication skills, with the ability to craft compelling outreach messages that capture attention and encourage responses.
Confident phone presence and the ability to establish rapport, engage prospects, and maintain productive conversations.
A proactive, self-motivated, and accountable mindset, with a strong desire to learn, improve, and exceed performance goals.
Excellent relationship-building skills, genuine curiosity, and a clear interest in sales and customer engagement.
Strong organizational and time-management abilities, with the capacity to manage multiple priorities in a fast-paced, evolving environment.
Comfort working with sales technology, CRM platforms, and productivity tools, including Salesforce, Outreach, LinkedIn Sales Navigator, Slack, Google Workspace, and similar applications.
A willingness to integrate AI tools into daily workflows to improve efficiency, productivity, and the quality of sales execution.
Openness to feedback, coaching, and continuous professional development.
Ability to work remotely from an eligible location in the United States, with availability aligned to Eastern or Central time zone business hours.
Willingness to travel up to 10% for team collaboration, customer engagements, and company events, including attendance at an annual team offsite, typically held in Mexico.
Benefits:
Competitive compensation: U.S. base salary of $53,000, with on-target earnings (OTE) of $68,000 or more through commissions. Compensation is location-neutral within the United States and determined by experience, skills, role level, and internal equity. Commission earnings may be lower during an initial ramp-up period of approximately one to three quarters.
Fully remote work: Permanent remote working arrangements, with a home office stipend, phone and internet reimbursement, and coworking membership support.
Health and insurance coverage: Comprehensive medical, dental, vision, disability, and life insurance for employees and eligible dependents, with 100% premium coverage for individuals enrolled in high-deductible health plans.
Additional healthcare support: Access to 24/7 virtual care, an Employee Assistance Program, employer-funded Health Savings Account (HSA) contributions, and other pre-tax benefits.
Retirement and financial benefits: 401(k) plan with employer contributions, equity opportunities, and standardized commission or bonus structures.
Wellness resources: Quarterly wellness stipend and complimentary Headspace subscription.
Generous paid time off: Four or more weeks of paid time off, paid sick leave, mental health days, and 13 paid holidays, with the option to exchange holidays for personal days.
Family support: Up to 16 weeks of fully paid parental leave.
Professional development: Clear career progression and internal mobility opportunities, biannual performance reviews, team workshops, leadership training, and unlimited access to Coursera and O’Reilly learning resources.
Dedicated learning time: Two additional paid time-off days annually for learning and professional development.
Collaborative team culture: Virtual and in-person team-building activities, lunches, events, competitions, and opportunities to connect with colleagues across a distributed workforce.
Inclusive environment: A commitment to equity, diverse perspectives, customer focus, collaboration, and continuous innovation.