At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Title: Facilities Shift Supervisor
Salary: $65,000 +
Status: Full Time
Shift: Overnight
Monarch Casino Resort Spa in Black Hawk, Colorado, sits 45 minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA that achieve this designation. Boasting 23 floors filled with 516 luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 1,100 slot machines and over 45 table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers' Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.
As a family-owned business, we are committed to excellence in every guest experience. We offer exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm, welcoming acknowledgment every time you step through our doors. We focus on building lasting relationships with our guests and community, ensuring every interaction is hospitable and welcoming.
Responsibilities:
- Development and/or refinement of a preventative/predictive maintenance program in a systematic and professional manner thus coordinating all efforts between maintenance technicians and management to ensure the program is properly executed and
- Coordinate with the Maintenance Schedule/Planner to ensure correct PM inspections are scheduled and accomplished when due with leveled manpower resources.
- Specify repair techniques for repetitive PM tasks and develop standards specifying the task list and associated material resources and tools required to complete such.
- Ensure PM technicians are knowledgeable and properly trained to execute the Task Lists associated with all PM’s. Ensure continual skill set training and technician development with access to associated schools, certifications, and seminars.
- Continually refine work content in Task List’s to constantly improve and upgrade PM procedures.
- Review all equipment failures to identify what PM actions might have been taken to prevent failure and might protect against future failures.
- Review and analyze all PM inspections reports, equipment histories, service records, failure reports, and work order data to develop engineering solutions to correct repetitive equipment failures and other chronic maintenance problems.
- Implement innovative ways to reduce the need for maintenance and strive to ultimately eliminate the occurrence of failures.
- Ensure accurate and up-to-date “Critical” spare parts lists are maintained in inventory and attempt to “standardize” components used in repairs where applicable.
- Execute management’s daily priorities with direct oversight of operational execution.
- Manage long term departmental goals by being heavily involved in the department’s daily routine operations thus ensuring all Work Orders are processed, executed, completed and closed out in a timely fashion thereby minimizing Past Due Work Orders. Utilize the CMMS system to effectively track progress and report to management weekly.
- Convert Emergency Work to Planned Work by anticipating it and working closely with the Maintenance Schedule Planner thus effectively planning, scheduling and coordinating a balanced workload and full day’s work daily for every Technician to ensure proper “Capacity Scheduling” through resource leveling considering both short term and long-term goals.
- Minimize Guest Impact work orders. When they do occur, ensure the Response Time is less than 10 minutes for a minimum of 85% of all calls.
- Constantly monitor Labor Efficiency ratings (Earned Values) to maximize productivity and minimize lost time and waste. Overall composite Team values should exceed 90%+.
Qualifications
- Must have experience in Architecture, Engineering, or Construction and/or a Minimum of 3 years of management experience. Excellent knowledge of electrical systems, components, and devices, HVAC systems, boilers, mechanical systems, and the maintenance and repair of all.
- Excellent knowledge of building systems, including Life Safety.
- Skills in computers and software programs associated with Work Order Management
- Exemplary interpersonal and Managerial skills
- Must be at least 18 years old and able to obtain and maintain a Colorado Support Gaming License
Benefits:
- Enhanced health, dental, and vision insurance, along with a flexible spending account.
- Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
- Growth opportunities available within the department/company.
- Access to the team dining hall with one free hot meal per shift.
- Company-matched 401k.
- Paid time off and six observed holidays
- Team Member Hotel, Retail, and Spa Discounts
- Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!
An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be: 


We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
