PANTRY COORDINATOR
Company Overview:
Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.
Legends mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company, doing things a different way, bringing new ideas and approaches to delight the fan, built on a strong partnership with our clients. As a service partner, Legends is responsible for the vast majority of guest interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.
For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.
Primary Position Purpose:
Reporting directly to the Director of Premium and premium coordinator, the Pantry Coordinator position is responsible to oversee set-up of Suites and Management of Suites Pantry during all events.
Pantry Coordinators (PC’s) are the best resource for suite attendants, runners, guests, and even managers. They are involved in every touch point, from the daily work report assigning to the end-of-night-billing duties. PC’s act as a liaison between front-of-house and back-of-house teams and are constantly communicating pertinent information before, during, and after event.
Responsibilities:
- Lead communication between Suites Operations, Culinary, and Front-of-House teams to ensure seamless event execution.
- Delegate responsibilities, provide clear direction, and hold staff accountable throughout all phases of service.
- Manage multiple priorities in a fast-paced environment while maintaining a positive, solution-oriented attitude.
- Coordinate the timely expediting and delivery of food to 20+ suites while ensuring accuracy and quality.
- Resolve operational issues quickly and maintain a thorough understanding of food delivery timelines, alcohol service, and ordering deadlines.
- Supervise Suites Runners during event setup, service, and breakdown.
- Oversee pantry organization, cleanliness, inventory, and stocking of beverages, equipment, smallwares, and disposables.
- Ensure compliance with health, safety, and sanitation standards.
- Perform other duties as assigned by Suites Management.
Qualifications:
- High school diploma or equivalent. Some college preferred.
- Strong organizational skills with the ability to make quick and accurate decisions.
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
- Ability to interact with co-workers in order to assure compliance with company service standards.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Must be able to read, speak and write English Language in order to communicate with guests.
- Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
- Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
- Must be available to work all event days and flexible schedule to work extended hours due to business requirement including nights, weekends & holidays.
- All applicants must be at least 18 years of age.
Compensation:
Part-Time $28.50hr
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
