Summary:
A trusted partner to multiple large healthcare systems and event venues, Royal Ambulance is excited to launch our paramedic ALS program. This new program seeks to recruit experienced paramedics who are customer oriented, friendly, and clinically driven. We are seeking paramedics who can not only act as sound ambulance based clinicians but also help us build and grow our ALS service line which may include expansion into Critical Care Paramedic services. This position will be heavily involved with special events.
Objective of the Position:
Paramedics are accountable for responding to all assigned emergency and non-emergency calls in the most appropriate, efficient, and professional manner, providing the highest standards of patient care while maintaining a safe and hazard-free environment. The Paramedic contributes to overall patient care in the areas of patient assessment, treatment, packaging, and transport. Paramedics in this position will spend a considerable amount of their time focused on special events standby work.
Responsibilities (include but not limited to):
-Prompt and regular attendance at work.
-Provide quality patient care utilizing thorough knowledge and appropriate administration of paramedic standards of care.
-Provides basic and advanced life support to patients in accordance with County EMS Agency protocols, Royal Ambulance SOPs, and in the best interest of the patient.
-Assess and treat with appropriate techniques (resources and equipment), and medical situation while maintaining the highest standard of patient care and professionalism according to current company standards.
-Must maintain neat and professional appearance at all times in accordance with Standard Operating Procedures (SOP).
-Maintain the ambulance and equipment in a clean, organized, and response-ready mode.
-Complete all patient care reports in a timely and accurate fashion as required by Santa Clara County EMS for each response with appropriate and complete patient care documentation and billing information.
-Responsible for adhering to all policies and procedures provided in the Standard Operating Procedures (SOP), Medical Operations Manual, and Code of Conduct.
-Responsible for maintaining current state and county certifications.
-Maintain composure and tact in stressful situations.
-Must communicate effectively in writing, verbally, and through radio and telephone communications.
-Must possess the ability to demonstrate compassion and a sincere dedication to patient needs, concerns and information confidentiality.
-Must attend all Continuing Medical Education (CME) courses on a monthly basis.
-Develop and maintain relationships with the medical community.
-This includes interaction with referring and receiving physicians, hospitals, ERs, critical care units, cardiac cath labs, nurses, EMS, fire personal as well as local, regional and state authorities
-Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act (HIPAA).
-Participate in company wide events and meetings
-Demonstrate and support Royal’s Mission, Values and Quality Standards
-Performs other such duties as may be required.
Minimum Requirements:
-Must be 21 Years of Age (for insurance purposes)
-Current California Paramedic Certification
-San Francisco Accreditation (or ability to obtain)
-California Class C Driver’s License
-Ambulance Driver’s License
-AHA BLS Certification
-International Trauma Life Support ITLS) Certification
-Advanced Cardiac Life Support (ACLS) Certification
-PALS/ PEPP Certification
-TB Test and Immunizations (HepB, MMR, DTap, Varicella)
Physical Requirements:
The employee is required to sit; climb or balance; step, stoop, kneel, or crouch. The employee must frequently lift and/or carry up to 125 pounds and occasionally lift and/or carry up to 200 pounds. Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Occupational Safety Risk for Infection Control:
Risk to exposure from blood borne pathogens – 3 High Risk.
Embody the Royal Mindset:
- We are Driven - We set a goal, identify a plan to achieve it, stay focused and motivated throughout the process, and reach our desired results, despite obstacles or challenges. We show initiative and commitment. We maintain a positive mindset and believe in ourselves and our abilities.
- We are Empathetic - We are in tune with the feelings and actions of others and use that understanding to guide our actions, behaviors, and decisions. We are compassionate, perceptive, and mindful. We put ourselves in our patient's shoes and each other’s shoes and go above and beyond to ensure we treat everyone with dignity and respect.
- We are Engaging - Our actions show our commitment to the organization and its goals. We care about the quality of our work and our fellow team members. We are enthusiastic and want to be involved within Royal and with our communities.
- We are Adaptable - We are able to handle and adjust to change by being flexible in our process and mindset. We stay calm and do not fold under pressure when something changes, or a problem occurs. We develop a solution and can come up with an alternative plan despite the obstacles we are challenged with.
About Royal Ambulance
Founded by Steve Grau, Royal Ambulance is one of California’s premier mobile healthcare providers, proudly serving the San Francisco Bay Area. Since Royal’s inception in 2006, the company has grown from 2 ambulances and 10 EMTs to a fleet of over 100 ambulances and 800+ team members. Royal has experienced double-digit year-over-year growth over the last 10 years. Transporting over 95,000+ patients a year, Royal Ambulance is a partner to most major health systems in the Greater San Francisco Bay Area region. Our company has been curated off of four values:
Driven. Empathetic. Engaging. Adaptable.
At Royal Ambulance, we firmly believe it’s not just about the destination, it’s about the journey! It’s about who you become along the way, the people you meet, the connections you make, and the experiences you have that shape the kind of healthcare professional you become. As we continue to grow, we remain focused on fostering a culture of professional and personal development and best-in-class employee experience. Join our team and be a part of this exciting growth opportunity while surrounding yourself with other purpose-driven individuals, who encourage and inspire one another along their path in EMS and Healthcare.
This job posting intends to provide a representative summary of the major duties, responsibilities, and essential functions performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Royal Ambulance is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applicants must be legally authorized to work in the United States without requiring employer sponsorship now or in the future. We do not offer visa sponsorship for this position.
