Parking and Perimeter Security Dispatcher - Corporate

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
The Security Dispatcher serves as the central communication hub for the Security Department, relaying critical information between Security Officers and Management. This role involves managing a multi-line
communication center, including handling radio and telephone messages. In addition to clerical duties, Security Dispatchers must make quick, informed decisions, particularly during emergencies, while effectively juggling multiple tasks. A strong grasp of departmental policies and procedures is essential for maintaining smooth operations.

THE STARTING RATE: $22.00 / hr

THE DAY-TO-DAY:

• Continuously monitor cameras, access control systems, and alarm panels to identify and respond to

• potential security threats in a timely manner.

• Coordinate and direct security officers to respond to incidents, emergencies, and requests for assistance

• throughout the property, focusing on prompt and effective action.

• Maintain continuous coordination with the Global Security Operations Center.

• Operate communication equipment, such as two-way radios and telephones, to relay critical information

• between security teams, management, and other departments.

• Maintain accurate logs of communication, incidents, emergencies, and security activities in real-time,

• maintaining clear and detailed records for reporting and follow-up.

• Follow established protocols during emergencies, such as fire, medical incidents, or active threats, while

• maintaining clear communication and coordination with local authorities.

• Liaise with law enforcement, emergency medical services, and other external agencies as needed,

• providing support and information during incidents or emergencies.

• Own dispatch calls for service including those related to security or lost and found items. Resolve issues

• promptly, follow up to support guest satisfaction, answer incoming calls, and coordinate with other

• departments as necessary.

• Assist in investigations by locating and retrieving relevant video footage, facilitating accurate and timely

• identification of key evidence for review.

THE IDEAL CANDIDATE:

• High School Diploma or GED required

• 1+ Years of Prior Relevant experience in customer service preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Health & Income Protection benefits (for eligible employees).

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Healthcare, financial, and time off benefits.

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12325

Are you ready to JOIN THE SHOW? Apply today!