Job Description Summary

Institutional Research (IR) at Santa Fe College (SF) is the systematic, explicit, and documented process of measuring performance against mission in all aspects of an institution. To meet certain state, federal, and institutional accreditor requirements, the college is obligated to demonstrate that it accomplishes its IR goals and objectives in a systematic, process-oriented way. SF’s commitment to assessment, continuous improvement, and innovation is at the heart of our ongoing IR process, which is based on a continuous cycle that is participative, flexible, relevant, and responsive to the community we serve.

The IR Developer and Analyst is responsible for collecting, organizing, maintaining, compiling, and reporting institutional data for SF.

 

Job Description

Responsibilities and Duties Include:

• Performs internal, external, and ad hoc data collection, reporting, and analyses to support institutional strategy and decision-making.
• Works with various areas across the College to provide data to assess programs, practices and events, including designing data collection methods, gathering and organizing data, as well as conducting descriptive statistical analyses.
• Develops reports and presentations for internal and external audiences, including state and federal governments.
• Partners with Information Technology Services (ITS) to define data parameters and query criteria, extracting reliable datasets from the Student Information System (SIS), enterprise platforms, and data repositories to power institutional analytics.
• Extracts, transforms, loads, and analyzes large sets of data using various tools utilized by Institutional Research, Information Technology Services, and the College.
• Maintains confidentiality and integrity of data and information.
• Keeps a record of operating procedures and may share position specific knowledge, including use of collegewide ERP and related system processes, by providing guidance on standard operations and established departmental procedures as needed. 
• Provides service to the college through participation in events, committees, and other college activities.
• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned. 

QUALIFICATIONS

Required: A bachelor’s degree in computer science, information science, mathematics, statistics, industrial engineering, and/or related disciplines with coursework clearly emphasizing quantitative reasoning with two (2) years of related experience working with data analytics and/or SQL queries. Six (6) years of work experience in lieu of formal education is also acceptable.

Additional Requirements: A criminal background check will be conducted.
Preferred: Experience with database management software and/or business analytics software, as well as experience with quantitative/qualitative analysis. Familiarity with the use of assessment in higher education.

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Critical Thinking & Judgment - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Results Orientation – proven ability to set and exceed established targets.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Detail Oriented - Proven accuracy and attention to detail.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
 
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.