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San Francisco, California, United States
Onsite
WHO WE ARE:
Job Description:
YOU WILL BE:
The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent to the high standards set by Neiman Marcus.
WHAT YOU WILL DO:
•Serves assigned seating section of dining area in a professional and gracious manner
•Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
•Leverages knowledge of wine, beer, and spirits, including technical and service procedures
•Interacts graciously with the public and handles multiple duties at the same time
•Participates in daily pre-shift meeting
•Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
•Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
•Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
•Cleans and maintains restaurant and workstation
•Maintains the highest level of hygiene standards to include, but not limited to:
•Clean, pressed uniform jacket and accompanying clothing and shoes
•Clean and professionally styled hair and nails, maintained to avoid food contamination risks
•Exercises integrity with scheduling
•Punches in before and out after every scheduled shift
•Follows established procedure for schedule and shift changes
•Takes appropriate lunch breaks when applicable, punching accordingly
•Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant
WHAT YOU WILL BRING:
•High School diploma or GED preferred
•Experience in serving food and beverage and following proper table service guidelines
•Ability to work autonomously
•Motivated and results-driven
•Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
•Thorough knowledge of food, including preparation and culinary terminology
•Ability to interact graciously with the public and handle multiple duties at the same time
•Exceptional customer service and problem-solving skills
•"Win together" mentality
•Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
•Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.