Partner Manager

About the Role

As a Partner Manager, you’ll help turn NexHealth’s partner ecosystem into a repeatable growth engine. You’ll be the trusted owner of our most important channel and strategic partnerships, bring new partners into the program, and make sure every partnership delivers real results for practices, partners, and NexHealth. As the program grows, the playbooks and processes you shape will become the foundation it scales on.

What You’ll Do

• Own key partner relationships – Serve as the day-to-day point of contact for a portfolio of channel, reseller, and strategic partners. Set joint goals, track milestones, and keep both sides accountable.
• Find, pitch, and sign new partners – Source and close partners that serve large numbers of practices, including marketing agencies, IT and MSP firms, and industry consultants. Own a target tied to partners signed and partner-sourced pipeline.
• Build and run partner enablement – Design and execute onboarding and enablement plans that get partners selling and supporting NexHealth effectively, partnering with RevOps on the processes behind them.
• Drive partner projects end to end – Coordinate product, engineering, support, and leadership teams to deliver on partner commitments. Manage timelines, dependencies, and escalations so projects don’t stall.
• Surface risks early – Keep a close eye on partner health and project progress, and raise risks and blockers before they turn into surprises.
• Activate and engage partners – Partner with Marketing to drive activation and ongoing engagement, so new partners ramp faster, stay longer, and produce more.
• Measure what matters – Track partner performance and pipeline contribution, and use what you learn to focus time and resources where they have the most impact.
• Build the playbook – Document what works and improve partner processes and tooling so the program becomes more repeatable as it scales.

What You’ll Bring

• Strong experience in partnerships, channel management, business development, or account management, including work in healthcare or healthcare-adjacent technology.
• A track record of signing new partners and hitting targets through partner channels.
• Strong project management skills, with experience leading cross-functional initiatives that involve both internal teams and external partners and seeing them through to completion.
• The ability to manage a broad partner portfolio while going deep with your most strategic relationships, and sound judgment about where your time creates the most impact.
• Clear, adaptable communication. You can align partner executives, internal leaders, and technical teams, and you surface misalignment early so decisions stick.
• An ownership mindset. You follow through without reminders and stay candid with partners and colleagues in good moments and hard ones.
• A builder’s approach. You’ve created or improved repeatable partner processes, and when a partnership underperforms, you dig into the root cause rather than the symptoms.
• Genuine focus on the customer. You look for ways partnerships create real value for practices and their patients, not just pipeline.

Bonus Points For

• Direct experience in healthcare SaaS, especially in dental, medical, or other practice-based markets.
• Experience building or scaling a partner program in its early stages.
• Familiarity with partner relationship management or CRM tools.