Partner Readiness Specialist-Singapore - Malaysia

Partner Technical Readiness:

• Develop repeatable partner onboarding and readiness frameworks across APAC.
• Accelerate Platform ONE sales readiness across the partner ecosystem.
• Improve partner self-sufficiency, reducing dependency on Extreme field resources.
• Increase partner-generated pipeline and revenue contribution.
• Expand AI-assisted selling adoption throughout partner organisations.
• Train & Increase partner technical resources on Extreme Platform ONE, Fabric, Wireless, Switching, Security, Cloud, and AI-driven networking solutions.
• Deliver technical workshops, boot camps, hands-on labs, and architecture sessions for partner engineers.
• Conduct train-the-trainer programs to multiply partner reach and expertise.
• Increase & Support APAC partner technical competency and certification attainment.
• Assist partners with solution design reviews, demonstrations, proof-of-concepts, and customer workshops.
• Deliver solution-selling and value-selling workshops aligned with Extreme strategy.
• Train partner account executives on competitive positioning, customer discovery, business outcomes, and industry-specific use cases.
• Create and localize partner-facing sales presentations, playbooks, battle cards, talk tracks, and sales motions.
• Promote adoption of Extreme Platform ONE and associated sales plays.
• Support strategic partner business plans and growth initiatives.
• Help partners identify and pursue competitive replacement and new-logo opportunities and drive competitive takeout opportunities through partner-led campaigns.

Partner Program & Process Adoption:

• Drive adoption of the Extreme Partner First strategy and associated programs.
• Educate partners on certifications, competencies, specializations, incentives, rebates, and rewards.
• Support partner onboarding and business readiness initiatives.
• Enable partner use of Partner Portal resources, AI-powered sales tools, quoting systems, and technical resources.
• Develop scalable onboarding journeys and partner success frameworks.
• Measure and track readiness metrics, certification progress, and program participation.

Cross-Functional Leadership:

• Partner closely with Sales, Systems Engineering, Marketing, Professional Services, Product Management, and Channel teams.
• Act as the voice of the partner community across APAC.
• Support regional partner events, executive briefings, roadshows, and workshops.
• Provide structured feedback from partners to improve products, tools, programs, and processes.
• Collaborate with distributors and strategic alliance partners to drive scalable growth motions.

Success Measures:

Growth in partner certifications and competencies.
Increase in partner-generated pipeline and bookings.
Adoption of Extreme strategic initiatives and programs.
Improved partner technical competency and sales effectiveness.
Increased participation in readiness programs and workshops.
Higher partner engagement and retention.
Improved speed-to-productivity for new partners.
Positive feedback scores from partner training and field events.

Key Performance Indicators (KPIs):

Partner Capability Development

 

New Partner Engineers Certified

New Partner Sales Certifications

Technical Workshops Delivered

Sales Workshops Delivered

Partner Participants Trained

Partner Satisfaction Score

 

Partner Readiness & Adoption

 

Active Partner Development Plans for top 25 Partners

Partner Portal Adoption

AI Sales Tool Adoption

Strategic Program Participation

New Partner Onboarding Completion within 90 days

 

Pipeline & Revenue Impact

 

Partner-Influenced Pipeline

Partner-Sourced Pipeline

Opportunities Created Through Workshops

Competitive Displacement Opportunities Identified

Strategic Partner Growth Accounts Supported

Partner Revenue Growth

 

Ecosystem Development

 

Quarterly Partner Business Reviews Completed

Monthly Distributor Readiness Sessions

New Strategic Partners Activated

Alliance Partner Readiness Programs Launched

Partner Success Stories Generated

Required Qualifications:

• Bachelor's degree or equivalent experience.
• 5+ years' experience in Systems Engineering, Technical Sales, Channel Sales, Partner Programs, Sales Operations, Enablement, Training, or Customer Success.
• Strong understanding of enterprise networking technologies including switching, wireless, cloud networking, security, automation, and AI.
• Experience presenting to both technical and business audiences.
• Excellent communication, facilitation, and relationship-building skills.
• Ability to simplify complex concepts into repeatable and scalable partner motions.
• Experience working with indirect sales, channel partners, distributors, or alliance ecosystems.
• Strong project management and organisational skills.
• Ability to work independently in a geographically dispersed environment.
• Willingness to travel across APAC as required.

Preferred Qualification:

• Experience with Extreme Networks solutions and partner programs.
• Industry certifications such as Extreme Networks Certifications
• Experience designing technical or sales readiness programs.
• Familiarity with MEDDPICC, value selling, or solution selling methodologies.
• Experience with learning platforms, CRM systems, and channel management tools.

Ideal Candidate Profile:

• A strong communicator and presenter.
• A credible technical advisor.
• A capable sales consultant.
• A partner advocate.
• A natural coach and mentor.
• Comfortable in front of customers, partners, and executives.
• Passionate about helping others succeed.
• Able to translate strategy into practical field execution.
• Focused on outcomes, adoption, and measurable business impact.