Want to know if this job is worth applying to?
Calgary, Alberta, Canada
Remote only
Not Available
Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?
Syndio is the leading pay governance and compensation intelligence platform. We help organizations make better pay decisions at every stage of the compensation lifecycle, from leveling and offers to promotions and merit. Our platform gives HR, compensation, and finance leaders the data and decision support they need to govern pay fairly, compliantly, and with confidence. We partner with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance and analyzing pay for over 10 million employees across the world.
Join us in our mission to help companies make smarter pay decisions they can trust!
As Syndio’s Partner Success Lead, Canada, you’ll play a central role in helping grow our Canadian customer base successfully implement, adopt and get lasting value from our software.
Based in Toronto, you’ll be a trusted advisor to customers and a key connection between their teams, Syndio and services partners including Deloitte and KPMG. You’ll develop a deep understanding of each customer’s goals, bring the right people together and guide the work from initial onboarding through deployment and ongoing adoption.
You’ll combine strong relationship management with the ability to coordinate complex implementations. That means establishing clear plans, managing expectations, identifying risks early and making sure commitments translate into action. You’ll work closely with Syndio’s implementation and technical teams, who deliver the configuration and technical work, while keeping the overall customer experience connected and moving forward.
You’ll also help shape how Syndio serves Canadian organizations as we grow. The insights you gather will inform our product priorities, partner delivery approach and customer success practices.
Success is measured through successful deployments, product adoption, customer satisfaction and measurable business outcomes.
Paid parental leaveThe interview overview
Below you'll find an outline of the interview plan for our Partner Success Lead position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.
Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.
