Payment Administration Specialist

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

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Position responsibilities:

• Employee expense processing. Process employee expense reports and ensure compliance with company policies. 

• Payment processing. Prepare and process pay cycles, check payments, and wire transfers in accordance with established procedures and approval requirements. Maintain supporting records and payment confirmations. 

• Payment research and resolution. Research payment status, remittance questions, and expense-report inquiries. Coordinate with vendors, banks, employees, and AP colleagues to resolve issues and escalate exceptions requiring approval. 

• Payment reconciliation and outstanding checks. Reconcile assigned payment activity, maintain outstanding check records, investigate unresolved items, and coordinate follow-up under established procedures. 

• Corporate card administration. Assist with Corporate and Purchasing Card program administration, respond to cardholder inquiries, and maintain required records. 

• Audit support and recordkeeping. Prepare Concur documentation for internal and external audits. Maintain complete, organized payment and expense records to support research and review. 

• Coverage and process support. Share process knowledge and train designated backup staff, including Concur expense-processing coverage. Support assigned improvements and maintain clear procedures for recurring work. 

• Work planning and communication. Prioritize time-sensitive responsibilities, track assignments through completion, communicate progress and barriers promptly, and perform other related duties as assigned. 
  

DEGREE TYPE:

• Associate's Degree.

FIELD(S) OF STUDY:

• Accounting or Business related field preferred.

EXPERIENCE:

• Minimum 1 year of experience working with accounts payable and/or other accounting.
• Experience with Concur is preferred.
• Working experience with People Soft Financials, or other accounting system is preferred.

Knowledge and skills:

• Ability to apply payment and expense policies, review supporting documents, and recognize issues requiring escalation. 

• Proficiency with Outlook, PDF, Word, and Excel for correspondence, recordkeeping, and basic reports; ability to learn Concur and banking platforms. 

• Strong accuracy, attention to detail, organization, and follow-through while meeting deadlines in a fast-paced environment. 

• Clear verbal and written communication with employees, vendors, banks, and colleagues. 

• Ability to protect confidential employee, supplier, banking, and payment information. 

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance                                      
Brand Overview                    
Norwegian Cruise Line     
Oceania Cruises
Regent Seven Seas Cruises

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EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.