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Sydney, New South Wales, Australia
Onsite
Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.
Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.
Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.
Bring your curiosity, ambition and unique perspective, and help us continue reimagining insurance through innovative thinking, digital capability and a commitment to better outcomes for the people who depend on us.
Job Description:
This role provides management of the Payroll Services team and is responsible for ensuring everyday excellence in delivery of our Payroll Services, with a key focus on accurate and compliant payroll processing. As the team leader of
the Payroll Services team, this role also has responsibility for finding new and better ways to seamlessly deliver our payroll services, working collaboratively with other Everyday People Services and Innovation teams.
In this role you will:
• Lead the delivery of accurate, compliant and high-quality payroll services, ensuring employee payments and payroll transactions are processed within agreed timeframes.
• Oversee payroll governance and compliance, ensuring adherence to legislative, regulatory, award and enterprise agreement requirements, while managing audits, controls and risk obligations.
• Drive continuous improvement by identifying opportunities to streamline, automate and optimise payroll processes, enhancing efficiency, accuracy and employee experience.
• Provide leadership, coaching and development to the Payroll Services team, fostering a high-performing, engaged and customer-focused culture.
• Manage stakeholder relationships, complex payroll escalations and service performance, using data, reporting and insights to support operational excellence and informed decision-making.
Qualifications
• Proven leadership experience managing and developing high-performing People Services teams.
• Strong expertise in HRIS platforms, particularly Dayforce, with exposure to Workday and ServiceNow highly regarded.
• Demonstrated ability to drive process improvement through process mapping, documentation and operational optimisation.
• Exceptional stakeholder management, customer service and communication skills, with a proven ability to build trusted relationships across all organisational levels.
• Strong operational and analytical capability, with excellent judgement, project management skills, attention to detail and the ability to manage competing priorities.
Benefits
At TAL, we're committed to helping our people thrive both professionally and personally. Depending on your role and eligibility, benefits may include:
Our Commitment to Inclusion
We're proud to be recognised as an Employer of Choice for Gender Equality and maintain partnerships with organisations including Diversity Council Australia, Australian Disability Network and Pride in Diversity. Through our Innovate Reconciliation Action Plan, we're also committed to building meaningful relationships, creating opportunities and contributing to positive outcomes for Aboriginal and Torres Strait Islander peoples.
We welcome applications from people with diverse experiences, perspectives and backgrounds and are committed to providing an inclusive recruitment experience for all candidates. Need adjustments during the recruitment process? Let our team know by getting in touch with us here we’re here to support you.
If you are already a TAL employee, please apply via the Jobs Hub in Workday. This is important to ensure that your application is recorded accurately.
