The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Payroll Specialist will process the payrolls assigned to them in an accurate and efficient manner. The person should be able to recognize problems during the processing of payrolls. They should have a good working knowledge of payroll and tax laws for this position.
Percentages:
60% - Handle the accurate and timely processing of payments to employees including maintaining certain employee pay related data, garnishments, taxes, deductions and resignations. This person will also be responsible for pulling, reconciling and balancing time from the Time & Attendance system into the payroll system.
20% - Respond to customers (employees) inquiries and issues for timely resolution in professional manner.
5% - Balance deduction accounts and create check requests.
10% - Create upload files for various earnings/deductions.
5% - Other job duties as assigned.
Knowledge/Experience/Education/Training:
• A minimum of 1 - 2 years of payroll experience in a business environment is highly preferred.
• A degree from a 2 or 4 year school is preferred. Consideration may be given for specialized training in payroll, accounting or other business procedures in place of experience including professional designations such as C.P.P.
• Excellent Microsoft Excel skills are required.
• Excellent Computer skills are required.
• Some knowledge/understanding of tax laws is highly preferred.
• Good communication skills and problem solving are required.
• Ultimate Software experience is a plus.
Abilities:
The candidate will need to be able to work in a fast pace environment. Strong knowledge and understanding of payroll and taxation is preferred. Must have accurate typing and data entry skills, working knowledge of PC applications specifically Microsoft applications, report extraction knowledge, ability to work under pressure and time constraints, excellent organizational skills, attention to detail, and ability to prioritize work on a daily basis. Experience with excel spreadsheets is required. Due to the nature of the information, the candidate will need to be able to see and process information that can be held in the strictest of confidence.
Contact with others:
The candidate will spend a significant amount (60%) of their time dealing with employees/customers. Requires interpersonal skills sufficient for professional interaction with employees and managers in relation to payroll issues and concerns. Supply data, as requested from other departments, to the appropriate person in a timely manner. Must have excellent oral and written communication skills and strong customer service skills. They need to be able to be flexible, at times, with their schedule and work well with other team members. They need to be able to problem solve and recommend resolutions to the Supervisor. They will be representing the Payroll Department and good interpersonal skills are a must.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
