Want to know if this job is worth applying to?
Greater London, England, United Kingdom
Hybrid
We’re looking for a People Analytics Lead to help transform how Zopa uses workforce data.
Following the launch of our new People Analytics platform, OneModel, you’ll lead the next phase of its implementation, driving adoption, building self-service reporting and ensuring it delivers meaningful value across the business.
Alongside this, you’ll maintain business-critical reporting, strengthen data governance, and provide trusted insights to senior leaders, the Executive Committee and Board.
This is a hands-on role where you’ll work closely with People, Finance, Technology, and external partners to build a scalable and trusted people analytics capability.
You’ll combine strong people analytics experience with excellent stakeholder management and hands-on delivery skills. You’ll be comfortable working with complex data, leading platform improvements and presenting clear insights to senior audiences.
You’ll ideally have:
Experience with SQL, Power BI, Tableau, HiBob, Lever or working within a regulated environment would be beneficial.
You’ll be commercially minded, highly organised, and comfortable balancing strategic priorities with hands-on delivery. Most importantly, you’ll care deeply about data integrity and using people insight to improve business performance and the employee experience.
At Zopa we value flexible ways of working.
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Our approach to AI in interviews
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
Because of that, we want to be transparent about how we think about AI use during our hiring process.
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.