Title: People Business Partner

Department: People - Partners

Reports To: Director, People Business Partner 

FLSA Status: Exempt

Location: New York, NY

 

Job Summary:

The People Business Partner (PBP) serves as a strategic revenue-enabling partner and trusted advisor to GTM leadership, aligning talent strategies directly with commercial growth targets and go-to-market execution. This role drives organizational effectiveness across Sales, Marketing, Customer Success, and Revenue Operations by collaborating with People Operations, Talent Acquisition, Finance, and Legal to build, scale, and retain high-performing revenue teams.

By optimizing team velocity, accelerating time-to-productivity for new hires, and cultivating a high-performance culture, the PBP champions employee engagement, talent development, and organizational scaling—ensuring sales capacity and client-facing teams directly support the long-term revenue strategy and expansion goals of the business.

 

Key Responsibilities:

Strategic Partnerships & Organizational Effectiveness

• Develop strong, trusting relationships with key cross functional stakeholders to gain support and achieve results.
• Be a key resource for employees, providing support and direction about employment issues, company policies. career trajectory, and performance.
• Partner with management to identify People needs and implement initiatives that align with strategic business goals. Assist business leadership to define, execute, and track progress against the Company goals
• Advise on organizational design, workforce planning, and succession strategies in efforts to build a scalable workforce. 
• Collaborate with client leaders to align People practices with workplace culture and regulatory requirements. 
• Provide day-to-day counsel on matters concerning Employee Relations including conducting investigations.
• Partner with and support the People team on larger projects and initiatives.

GTM - Org Design and Workforce planning 

• Advise on structure, spans/layers, leadership capacity, role clarity, workforce mix and headcount investments. 
• Partner with Finance and Talent Acquisition on workforce plans.

Talent Strategy  & Development 

• Partner with People Experience and Engagement to help execute talent initiatives for the GTM team, including onboarding and employee development programs.
• Work with managers to identify critical roles and talent, succession needs, leadership gaps, retention risk and capability needs. Facilitate talent reviews and succession planning for key positions.  
• Oversee performance management processes (goal setting, feedback, career conversations). Help leaders strengthen accountability and performance management. 
• Provide performance guidance to management (coaching, counseling, career development, disciplinary actions), and explain the risks and trade-offs behind each option — not just the process.

Change Leadership & Communication

• Coach leadership and managers through organizational change, team effectiveness, leadership challenges and difficult people decisions. Provide constructive challenges rather than simply executing leader requests. 
• Collaborate with client leaders to develop communication strategies that support change initiatives and ensure team transparency and business continuity.
• Identify the need for process documentation and improvements. 
• Address organizational challenges such as re-organizations, integrations and process improvements. 
• Facilitate the off-boarding process and conduct exit interviews.
• Maintains knowledge of current employment law and the ability to apply this knowledge to guide employees and managers through issues.

How you complete your work

• Solve problems of diverse scope, demonstrating good judgment in selecting methods and knowing when to escalate.
• Network with senior internal and external personnel.
• Receive minimal instruction on day-to-day work; seek general instruction on new or unfamiliar assignments.
• Act as a subject matter expert, working independently on complex problems, leading projects, coaching, solving difficult problems that span multiple functions.
• Form and share a point of view rather than only presenting options — “Here's what I recommend and why,” not just “Here's what we can do.”

Qualifications and Experience:

• 4–6+ years of HR Business Partner or People Business Partner experience.
• Experience with GTM team which include Sales, Partnerships, Account Directors, Customer Success, Sales Engineering, Strategy and Business Development. 
• Demonstrated experience managing employee relations issues, including investigations, independently.
• Working knowledge of employment law and its practical application.
• Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership. 
• Strong passion for learning about our products and markets through in-house and external training. 
• Experience in high-growth /pre-IPO Technology companies

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The anticipated salary range for this role is:

Metro 2: $136,000K - 152,000K

Metro 3: $128,000K - 143,000K

Plus company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.