People Operations Specialist

The Role

We are seeking a People Operations Specialist to join our People Operations team in Pune. This role will support core People Operations processes across the employee lifecycle and serve as a reliable partner to employees, managers, and cross-functional stakeholders across India and APAC.

The role requires strong operational skills, attention to detail, a customer-focused approach, and the ability to manage employee transactions accurately and independently within defined processes. The role will also have opportunities to support process improvements, benefits administration, and regional People Operations initiatives.

Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.

What You’ll Do

• Manage day-to-day People Operations processes including onboarding, employee transfers, job and data changes, leave administration, compensation changes, benefits, and terminations across supported locations.
• Process employee transactions accurately and ensure required approvals, documentation, and system updates are completed within defined timelines.
• Use Workday, Greenhouse, Jira, and other People systems to maintain accurate and timely employee data.
• Serve as a point of contact for routine People Operations queries, supporting employees and managers through email, Slack, Jira, and other channels.
• Partner with People Operations, Payroll, People Business Partners, Finance, IT, Workplace, Talent Acquisition, and other teams to support smooth execution of People processes.
• Support the implementation and localization of People processes across India and APAC.
• Maintain accurate employee records and support regular data audits and compliance checks.
• Develop a working understanding of applicable employment legislation and statutory requirements, particularly in India, and escalate potential compliance concerns appropriately.
• Support People Operations projects, including process improvements, system enhancements, testing, automation, and documentation.
• Identify opportunities to simplify and improve day-to-day processes and contribute ideas to enhance operational efficiency and employee experience.
• Support the administration of employee benefits across India and APAC, including enrollment, employee queries, vendor coordination, reconciliations, audits, and renewal activities.
• Handle sensitive and confidential employee information with appropriate discretion.

Who You Are

• Bachelor’s degree or equivalent experience.
• 3–6 years of experience in HR/People Operations, preferably in a multinational or technology organization.
• Hands-on experience with employee lifecycle processes and Workday HCM; exposure to UAT/testing is preferred.
• Good understanding of India employment practices and HR operations; exposure to APAC processes is an advantage.
• Experience handling employee transactions and resolving routine operational issues with appropriate guidance and escalation.
• Exposure to process improvement, HR systems, automation, or operational excellence initiatives.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Good written and verbal communication skills, with the ability to document processes clearly.
• Customer-focused and comfortable working with employees, managers, and cross-functional stakeholders.
• Demonstrated ability to take ownership of assigned processes, work independently within defined guidelines, and escalate matters appropriately.
• Willingness and ability to learn new processes, systems, and regional requirements in a fast-paced, global environment.
  
  Important Note: This role requires working from our Pune office 3 days a week (hybrid work model)