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Edmonton, Alberta, Canada
Remote only
Inizio Engage Canada is looking for an energetic and patient centric focused individual who will be responsible to engage virtually or via phone with HCPs nationally to represent pharmaceutical partner brands and deliver key messaging. The Virtual Territory Manager (VTM) must ensure that agreed client objectives are met or exceeded by both the client and Inizio Engage.
The VTM is a fully remote role. The job holder is reporting to the Business Manager, Commercial Services.
This is a 6 month contract. (Potential Renewal)
Key Objectives:
Engage with Healthcare Professionals (HCPs) and the clinic/pharmacy/hospital stakeholders by placing outbound phone and/or virtual calls on behalf of the client to deliver key selling messages and continuous support to increase product recommendation, sales and market share
Deliver key selling messages to HCPs based on client approved strategy, plan of action (POA) and training, using approved marketing tools and material.
Plan and execute virtual lunch and learn sessions with target HCPs.
Consistently meet and exceed program related KPIs, as communicated by direct manager.
Manage relationships with the key influencers and HCPs in territory to ensure to meet program KPIs.
Research territory targets, identify the key players, stakeholder map and generate interest with each interaction.
Self-sufficient, analytical and strategic, with the ability to assess business opportunities to properly manage territory and meet call activity expectations.
Build rapport with customers through high quality interactions and identifying the customer and patient needs.
Respond to all customer inquiries in a timely manner.
Capture accurate key information discussed during calls in the Client Relationship Management System (CRM).
Submit call activity daily in the Client Relationship Management System (CRM).
Manage relationships with the key influencers, client and all Inizio Engage business units through regular touch points to ensure program KPIs are delivered and to attain or exceed service goals.
Support with maintaining existing business and promote additional services by providing insights and qualified opportunities to the direct manager, the team and at times, the client in order to provide feedback and solutions to the client’s needs.
Maintain a professional team environment and peer to peer communication.
Actively participate in all team and department meetings and trainings.
Actively and professionally participate in any client-led training sessions.
Submit any applicable program related expenses in an accurate and timely manner, via the Concur expense management system.
Job Holder Specification:
Bachelor’s degree required, science preferred.
Fluently bilingual French and English (oral and written) (if interacting with HCPs in Quebec).
Experience in sales an asset (minimum 1- 2 years).
Experience in pharmaceuticals or healthcare industry.
Proven sales track record of goal achievement and ability to analyze sale trends.
Proven record of driving results in a high-growth company environment.
Energetic, self-motivated and strong interpersonal skills.
Ability to collaborate with internal and external business stakeholders.
Able to prioritize and plan territory coverage.
Business acumen and entrepreneurial skills.
Professionalism, autonomous and team player.
Excellent customer service and patient centric focused.
Tech and digital savvy, proficient in Microsoft Office.
To help meet departmental fiscal year objectives.
Our Benefits:
Health Benefits as of day 1 of employment
Length of Service Awards
Quarterly Star Awards
Yearly Inizio Circle of Excellence Awards
Referral bonus
Library of online training courses
Salary range: 55k - 60k + bonus
About Inizio Engage:
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
sTo learn more about Inizio Engage, visit us at: Healthcare and Life Science Consulting Services - Inizio
Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.