Pharmacy Coordinator

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.

The Pharmacy Coordinator acts as a central point of contact, coordinating all aspects of a transplant patient's medication journey, from ensuring timely refills and managing insurance/copays to providing patient education and focusing on adherence and simplifying the complex transplant process with a "white-glove" service. They work closely with providers and pharmacists, manage case files, handle compliance, and use systems like EHRs and pharmacy software to support pre- and post-transplant medication needs.

Key Responsibilities:

· Patient Advocacy & Support: Serve as the main contact for patients, guiding them through their transplant medication regimen.

· Medication Management: Ensure timely fulfillment, coordinate refills, and track discharge/maintenance medications.

· Financial Assistance: Help patients access copay assistance and communicate costs.

· Communication Hub: Liaise with physicians, pharmacists, and insurance to resolve issues like prior authorizations.

· Documentation: Maintain accurate patient records and case activity logs.

· Compliance: Adhere to all federal/state laws, HIPAA, and company standards.

Qualifications:

· Highschool diploma required

· Active state licensure (Mississippi Board of Pharmacy) with no disciplinary action

· Pharmacy tech or healthcare background (2+ years often preferred).

· Baseline proficiency in Microsoft Office products (Word, Excel, etc.)

· Must possess the ability to work collaboratively in accomplishing tasks, as well as effectively communicating with fellow members of the pharmacy staff

· Team-oriented individual that excels at seeing needs, stepping in, and fulfilling the needed tasks, however big or small they may be

· Self-motivated individual with a strong desire to increase clinical knowledge

· Proficiency in PioneerRx is preferred but not required

· Retail Specialty Pharmacy experience is preferred but not required

· Experience with URAC and/or ACHC accreditation is preferred but not required

· Understanding of transplant care and medical terminology is beneficial.

Successful completion of a pre-employment drug test is mandatory

Schedule: Monday through Friday 8:00 AM to 5:00 PM

Additional Details: 

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. 

Our competitive Total Rewards package for US Employees includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• And more!
• Please refer to our page to view detailed benefits at https://caredx.com/company/careers

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

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