Pharmacy Stock Clerk

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY

The Stock Clerk is responsible for optimal inventory administration throughout the hospital by being actively involved in the maintenance, movement and the accuracy of stock levels. This individual will apply their understanding of stock and their eye for detail to identify possible discrepancies, balance stock levels against the system and effectively resolve any differences. The Stock Clerk will further be responsible to maintain good working relationships, fulfil work requests and ensure the overall neatness and cleanliness of their respective are of responsibility.

The incumbent will be required to work in various areas of the hospital and to multitask effectively based upon periods of peak activity in the business. This individual will not be allocated to work only in one division of the business but will provide the required assistance to different hospital divisions in line with the Netcare strategy of Person-centred Health and care.
The support provided will depend on hospital requirements and therefore the individual may need to adhere to work requests that may change continuously based on business demand and to adhere to variations in working hours to increase business productivity.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Stock control administration

• Reconcile physical stock against the SAP system.
• Replenish consumable stock throughout the hospital on days identified by management.
• Generate the material requirement planning (MRP) for all storage locations as per the replenishment roster.
• Issue, pick and pack replenishment inventory for storage locations or cost centers.
• Deliver and unpack inventory in assigned storage locations.
• Capturing of stock and consumable transfers between storage locations or cost centre
• Monitor and identify any expired and damaged stock in the wards.
• Identify excess and slow-moving stock in the storage locations allocated to the incumbent and return the inventory to pharmacy where applicable.
• Review the stock days on the storage location (SLOC) report and adjust stock quantities to material requirement planning (MRP) levels.
• Review the error log report and ensure that all error logs are cleared.
• Liaise with Nursing staff in the wards to ensure that all billings are up to date before updating replenishment stock requested.
• Identify stock shortages and communicate with the Unit Managers regarding these shortages.
• Manage out of stock and back-order items.
• Ensure that all relevant stakeholders receive all out of stock letters.
• Ensure manual charge sheets are available during Mobil and Mobit down time.
• Ensure neat packing of stock onto shelves and consider the principles of FEFO (First Expiry First Out) and FIFO (First in First Out) where applicable to maintain stock rotation
• Prepare and sequence all stock books for assigned units.
• Investigate and report inventory discrepancies, theft and losses to the Unit Manager and Pharmacy Manager.
• Assist with the packing of stock in preparation for theatre cases.
• Follow up on outstanding GRV’s
• Investigate open purchase orders as well as back orders
• Ordering hospital stores stock on the preferred procurement system as required
• Verifying prices on the procurement system
• Receiving and checking stock with the designated person upon delivery
• Unpacking of stock in hospital stores
• Ensuring that the invoices or delivery notes are confirmed, signed and delivered to relevant department for Good Receipting
• Keep hospital stores secure at all times by ensuring the non-entrance of unauthorized personnel
• Keep up to date with evolving changes on SAP and OrderCo

Stock take

• Take part in all aspects of cyclical and rotation count processes in all storage locations including Hospital stores as per the schedule prepared by management, including but not limited to the following;
  • Generating and updating of stock books
  • Work on Un-binned items report
  • Preparing stock take checks following the relevant stock take checklists

Risk and compliance administration

• Adhere to pharmacy standard operating procedures to ensure compliant, improved controls, and sound processes.
• Ensure full compliance to statutory regulations, policies, procedures, best practice, professional standards as well as the Netcare strategy.
• Assist in the communication of inventory policies internally.

Administration

• Assist with any ad hoc duties assigned by the Stock Coordinator or Stock Controller and assist Nursing employees and Unit Managers with stock queries.
• General office administration to ensure job efficiency including but not limited to filing, printing, faxing and other general administration queries.
• Handle all routine administration queries and work requests that may not be included in this role profile and resolves these efficiently and effectively within the required turnaround times.
• Maintain the cold chain for refrigerated stock.
• Assist with the general housekeeping in the Pharmacy and/or Hospital stores to maintain a professional environment.
• Participate in monthly meetings

TRANSFORMATION OF OUR SOCIETY

Personal and professional development

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.

Build and maintain stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Actively participate as a member of a team to achieve goals and does not function independently.
• Establish and service relationships with all internal and external stakeholders, including management and colleagues to improve service delivery.
• Demonstrate personal commitment to internal and external stakeholders by fulfilling responsibilities, involving others, gaining support for ideas generated and removing obstacles to team accomplishments.
• Establish and consolidate good interpersonal relationships by listening to others and objectively considering their ideas and opinions even when they conflict with their own ideas.

SKILLS PROFILE

EDUCATION

Essential

• Grade 12 or equivalent NQF 4 certificate
• Basic stores and stock control certificate (BSSC).

WORK EXPERIENCE

Preferred

• Previous experience in stock management.
• 6 months to one year experience working in similar role
• Knowledge and experience of a pharmaceutical stock control system.

KNOWLEDGE

Preferred

• An intermediate level of Computer Literacy and proficiency in MS Office applications.
• Superior interpersonal skills (developing and maintaining positive relationships; communicating clearly and effectively with people at all levels with verbal and nonverbal communication; working with others to identify, define and solve problems).
• Demonstrates excellent organisational skills: organised and structured with an exceptional attention to detail.
• Multi-tasking ability and the ability to handle stressful situations and difficult stakeholders (internal and external) appropriately.

PHYSICAL REQUIREMENTS

• In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

SKILLS

Continuous Improvement

• The capacity to improve systems and processes to facilitate continuous improvement.

Personal Work Ethic

• Capacity to instil an ethic of quality and consistency in self and others.

Building Relationships

• Capacity to establish constructive and effective relationships.

Communication

• The capacity to clearly present information, either written or verbal.

Teamwork

• Capacity to cooperate with others to work towards a common goal.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business hours.
• Will interact with internal and external customers through several different means.
• Travel within and across regions to support the functions of the role will be required.

NETCARE VALUES AND BEHAVIOURS

Netcare Values

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.