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Remote Location, United States of America
Remote only
*Applicants must reside in Northeast Ohio*
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
The Pharmacy Technician – Home Delivery Call Center, PRN supports ambulatory pharmacy operations through prescription processing, patient communication, and medication order coordination within a high-volume call center environment. This role plays an important part in ensuring patients receive timely access to medications by processing prescription orders, performing data entry, supporting billing and insurance adjudication activities, and communicating directly with patients, providers, and pharmacy teams regarding medication-related needs. Caregivers are responsible for maintaining accuracy, compliance, and efficiency throughout the prescription fulfillment process while contributing to a collaborative, service-oriented team environment. Although primarily remote, this position requires an initial onsite training period at the Cleveland Clinic Administrative Campus (CCAC) and offers valuable opportunities to develop outpatient pharmacy expertise, expand call center experience, and pursue future career growth within the organization.
This is a PRN, remote role. A caregiver in this position will work a minimum of 8 hours every 2 weeks and may have the opportunity to pick up more shifts as available. Ideally this caregiver must be available at least Monday or Friday and one additional weekend day (Tuesday, Wednesday or Thursday). No weekends, holidays or on-call expectations.
On-site training for this role will take place at CC Administrative Campus located in Beachwood, Ohio. A caregiver must be able to commute to the Administrative Campus for a minimum of 3 days per week, from 8am - 4:30pm for the first 30 days.
A caregiver who excels in this role will:
Minimum qualifications for the ideal future caregiver include:
Preferred qualifications for the ideal future caregiver include:
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
