Platform Architect, Network

Accountabilities

• Act as a senior technical authority and highest point of escalation across enterprise networking, cloud, and security environments.

• Develop a deep understanding of customer technology landscapes, including networking, security, cloud, virtualization, storage, and service interdependencies, and provide expert guidance on architecture, optimization, and modernization.

• Design and validate failover and failback strategies covering DNS, virtualization, cloud, security, routing convergence, IP remapping, and related dependencies to meet contracted RTO/RPO requirements.

• Develop, maintain, and test disaster recovery strategies, procedures, configurations, and runbooks, ensuring alignment with service-level commitments.

• Provide expert resolution and hands-on technical support for complex incidents, changes, requirements, customer engagements, and root-cause analysis.

• Create, review, and maintain high-level and low-level designs, architecture diagrams, technical standards, recovery configurations, runbooks, and documentation.

• Plan and lead proofs of concept (POCs) to identify technical gaps, validate technologies, improve solutions, and document recommendations and outcomes.

• Collaborate with engineering, product, architecture, operations, service management, security, Sales, and customer-facing teams to improve availability, reliability, performance, cyber resilience, and SLA outcomes.

• Identify relevant customer expansion opportunities and work with commercial teams when additional technology capabilities or services may be appropriate.

• Use automation and approved AI tools responsibly to improve solution design, lifecycle management, disaster recovery, dependency mapping, capacity planning, troubleshooting, observability, and technical documentation.

• Validate AI-generated outputs, recognize their limitations, and ensure company and customer information remains appropriately protected.

• Own technology lifecycle activities including version validation, patching, upgrades, technology refreshes, decommissioning, contract changes, production configurations, and recovery environments.

• Develop strong relationships with customer technical stakeholders and deliver technical training, presentations, and knowledge-sharing sessions to customers and internal teams.

• Contribute technical best practices, white papers, and reusable knowledge to internal technical resources.

• Maintain compliance with information security, data protection, privacy, governance, and business policies, while proactively identifying and reporting security risks or incidents.

• Support a collaborative, accountable, security-conscious culture focused on continuous improvement and high-quality customer outcomes.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent demonstrable professional experience.

• 8+ years of professional IT experience, including significant enterprise architecture or engineering experience within complex networking and security environments.

• Advanced hands-on expertise in network architecture, enterprise/data-center networking, routing, switching, firewalls, VPNs, load balancing, IDS/IPS, high availability, and secure network design.

• Strong experience designing and troubleshooting disaster-recovery networking, network isolation, clean-room architectures, and both brownfield and greenfield environments.

• Practical experience with technologies such as Cisco ACI, CATO, Fortinet, VMware NSX, virtualization, storage/replication connectivity, capacity planning, and traffic engineering.

• Advanced knowledge of networking technologies and protocols including BGP, OSPF, EIGRP, RIP, BFD, multicast, PBR, MPLS, VRFs, L2VPN, VLANs, VXLAN, STP/RSTP/MST, vPC/VDC, HSRP/VRRP/GLBP, LACP, QoS, route filtering, and traffic engineering.

• Strong cloud architecture expertise across AWS, Azure, GCP, and OCI, including VPC/VNet, Transit Gateway, Direct Connect/ExpressRoute, VPN, peering, routing, security controls, load balancing, monitoring, hybrid/multi-cloud, and cloud disaster recovery.

• Experience with Infrastructure as Code and automation, including tools such as Terraform, AWS CLI, and Azure CLI, as well as observability platforms such as Splunk, Grafana, and Datadog.

• Knowledge of modern security architectures and technologies including Zero Trust, SASE, network segmentation, cyber recovery, EDR/XDR, WAF, CDN, DNS, and backup/replication solutions such as Veeam, Zerto, Cohesity, and Carbonite.

• Ability to use approved AI tools responsibly, validate AI-generated outputs, identify inaccuracies or limitations, and safeguard sensitive company and customer information.

• Relevant technical certifications such as Cisco CCNP, AWS Solutions Architect, Azure Network Engineer, Palo Alto Cybersecurity Practitioner, Fortinet NSE, CATO CCA, or F5 CA/CTS are preferred.

• ITIL, TOGAF, or another recognized IT governance or enterprise architecture certification, or equivalent experience, is advantageous.

• Strong customer partnership and service orientation, with the ability to build trusted relationships with technical stakeholders.

• Excellent written and verbal communication, technical writing, presentation, and knowledge-sharing skills.

• Strong analytical and problem-solving abilities, sound technical judgment, and a strong understanding of technology risk and security.

• Collaborative, adaptable, accountable, security-minded, and committed to continuous improvement.

• Must be legally eligible to work in India without visa sponsorship.

Benefits:

• Fully remote position based in India.

• Opportunity to work on complex enterprise networking, cloud, security, and disaster recovery environments.

• High-impact technical architecture role with significant influence over customer solutions and infrastructure modernization.

• Exposure to a broad technology landscape spanning AWS, Azure, GCP, OCI, Cisco ACI, CATO, Fortinet, VMware NSX, automation, and observability.

• Opportunity to work with emerging AI and automation capabilities in infrastructure architecture, operations, resilience, and documentation.

• Strong exposure to cyber resilience, Zero Trust, SASE, network segmentation, and hybrid/multi-cloud architectures.

• Collaboration with cross-functional engineering, security, operations, architecture, product, and customer-facing teams.

• Opportunities to contribute to technical standards, best practices, white papers, POCs, and knowledge-sharing initiatives.

• Role offering significant scope for technical leadership, continuous learning, and professional growth.

• Customer-facing environment that provides exposure to complex technical challenges and large-scale infrastructure transformation.