Platform Automation Advisor

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Platform Automation Advisor

About your role:

We are seeking a highly skilled Platform Automation Advisor to support and enhance a large-scale enterprise RHEL lifecycle management platform responsible for automated operating system upgrades using Red Hat LEAPP and Ansible Automation Platform (AAP). This role combines Linux engineering, automation development, troubleshooting, and application development to ensure successful execution of thousands of automated RHEL upgrades while continuously improving the self-service upgrade experience. You will showcase your expertise in Linux internals, operating system upgrade methodologies, infrastructure automation, software development, and troubleshooting complex enterprise-scale automation workflows.

What you'll do:

• Execute and support automated RHEL in-place upgrades utilizing LEAPP and Ansible Automation Platform through software development, workflow automation and user-facing integrations.
• Maintain expert-level knowledge of RHEL versions, lifecycle management, package management, system services, and Linux operating system architecture.
• Develop enhancements to existing LEAPP automation workflows to improve reliability, scalability, and upgrade success rates.
• Collaborate with Linux Engineering, Application Owners, Automation Teams, and Infrastructure Operations.
• Troubleshoot complex Ansible playbooks, roles, workflow templates, inventories, and automation pipelines.
• Design and develop self-service capabilities for upgrade scheduling and execution.
• Build and maintain Microsoft Teams integrations, bots, notifications, approval workflows, and status dashboards.
• Develop automated communication capabilities that notify server owners of upgrade status, success, failure, and required actions.
• Create APIs, reporting capabilities, and workflow integrations with enterprise platforms including ServiceNow and operational tooling.
• Enhance user experience through automation portals, alerting mechanisms, and operational dashboards.
• Serve as Tier-3 escalation support for complex LEAPP upgrade failures.

 

Experience you'll need to have:

• 4-7 years of experience in software development in an enterprise environment.
• 4-7 years administering and engineering Red Hat Enterprise Linux environments.
• 5+ years of experience in Ansible Automation Platform.
• 5+ years of experience supporting large-scale enterprise infrastructure programs.
• 3+ years of experience building: REST APIs, Web services, Enterprise integrations, Teams bots and notification services.
• 3+ years of experience utilizing Power Platform & Power Automate.
• 6+ months of direct experience with our internal Fiserv systems
• Bachelor’s degree in IT or 6-10 years of an equivalent combination of educational background, related experience, and/or military experience

 

Experience that would be great to have:

• Experience in the financial services industry.
• Master’s degree in MIS/IT or related field.

 

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

 

How you’ll work:

• This role requires use of a computer and audio equipment.
• This role may require being on call during non-standard and/or overnight hours on a rotational basis.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.