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Vancouver, British Columbia, Canada
Onsite
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Job End Date
OngoingNote: Applications will be accepted until 11:59 PM on the Posting End Date.
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Platform Engineering Manager provides people and technical leadership for core enterprise projects encompassing large, multi-faceted information systems within Enterprise Automation and Solution Delivery (EASD) at UBC IT.
The Incumbent provides senior level expertise and direction in the area of Enterprise Integrations and is a recognized subject matter expert for the EASD responsible for management and execution of tasks that deliver projects, enhancements, maintenance and production support.
Organizational Status
The EASD is a unit within the UBC Information Technology department responsible for linking all systems and data at UBC to enable the University, faculty, researchers, staff, students and partners to have access to properly governed data through well-documented UBC APIs and other appropriate toolsets.
The EASD is responsible for the selection, acquisition or development, deployment, and operation of the suite of applications related to enterprise integrations. The EASD works closely with core UBC IT and IT Enabled project teams to ensure that all releases to production of integrations and supporting toolsets are of the required quality.
Services are delivered through the use of Information Technology best practices and customer focused processes to enable stakeholders to achieve UBC objectives.
The Platform Engineering Manager, EASD reports to the Senior Manager, EASD and works closely with the other managers in UBC IT and the Office of the CIO, UBC IT personnel, technology professionals across the UBC community, campus stakeholders, vendors, and external institutions.
Work Performed
Consequence of Error/Judgement
Effective management of the SDLC and CICD Pipeline is essential for the DevOps of UBC IT services to the departments and faculties. Decisions and actions taken by the Platform Engineering Manager will have a direct impact on how efficiently and effectively UBC Applications will perform and function.
Failure to meet service level obligations for performance and availability of the EASD portfolio could adversely impact productivity, funding and revenue, and the University community, including the large majority of students, faculty and staff. It will also damage the reputation of UBC and UBC IT.
Supervision Received
The Platform Engineering manager works under the general direction of the Senior Manager, EASD and has considerable latitude in the execution of their duties consistent with the goals and objectives for the functional area.
Supervision Given
May supervise student or temporary staff as well as other technology professionals on a project basis. May oversee deliverables as assigned to Contractors.
Minimum Qualifications
Undergraduate degree in a relevant discipline. Post-graduate degree may be required for specialized positions. Minimum of nine years of related experience, or the equivalent combination of education and experience. Supervisory experience may be required. Technical expertise in a highly specialized area required.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications
Competencies
Collaboration - Consistently fosters collaboration and respect among team members by addressing elements of the group process that impedes, or could impede, the group from reaching its goal. Engages the right people within and beyond organizational boundaries, by matching individual capabilities and skills to the team's goals. Works with a wide range of teams and readily shares lessons learned and credit for team accomplishments.
Communication for Results - Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners. Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically. Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.
Problem Solving - Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions. Proactively anticipates and prevents problems. Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive actions for complex issues that cross organizational boundaries and are unclear in nature. Identifies potential consequences and risk levels. Seeks support and buy-in for problem definition, methods of resolution, and accountability.
Leading Self - Adapts approach without feeling own agenda or outcomes have been compromised. Challenges inefficient/ ineffective work processes and offers constructive alternatives. Analyzes work errors, successes and failures and sets learning strategies to rectify and increase knowledge. Ability to adapt to changing workload priorities, effectively reprioritizing or deferring tasks in line with operational and strategic goals.
Leading Others - Regularly provides constructive feedback and recognition to team members regarding job performance and works with them to identify work goals and create individual development plans. Identifies, mentors, and raises the profile of future high performers and leaders. Determines best approach and mediates conflict between individuals and groups.
Leading the Organization - Develops a clear service plan that outlines the outcomes, key steps, responsibilities and expected time lines for completion to reach unit goals and further the organization and the University’s objectives. Communicates a collective purpose, creates a clear line of sight to the organization’s value proposition, and ensures alignment with the University’s goals and strategies. Engages in ongoing data collection to ensure that decisions are aligned with best.
