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Las Vegas, Nevada, United States
Onsite
At Sierra Air Conditioning & Plumbing, we are committed to creating an environment where our team members can grow professionally while being part of a supportive and energetic culture. We believe great customer experiences begin with great employees, and we invest in our people through training, development, and opportunities for advancement.
We’re looking for a detail-oriented Plumbing Install Coordinator who enjoys organizing projects, communicating with customers and technicians, and keeping installations moving smoothly from start to finish.
If you are organized, dependable, customer-focused, and enjoy working in a fast-paced team environment, we want to meet you.
$18.00–$20.00 per hour (based on experience)
Performance-based bonus and spiff opportunities
Opportunities for growth and advancement
PTO
Medical, dental, and vision insurance
401(k) with company match
Year-round stability
Leadership training
Personal and professional development opportunities
ServiceTitan software and tools
In-house training and hands-on learning
Dedicated parts department and support team
Professional facilities including an on-site gym
Frequent team meals, celebrations, and holiday events
Strong team culture focused on collaboration and growth
Career advancement opportunities
As a Plumbing Install Coordinator, you will play a critical role in keeping our plumbing installation department organized and running efficiently.
You will coordinate plumbing installation projects from the initial handoff through completion, ensuring jobs are properly scheduled, materials and job information are prepared, technicians have what they need, and customers are kept informed throughout the process.
This position works closely with our plumbing installers, service and sales teams, managers, warehouse and parts teams, and customers to help ensure every installation is completed efficiently and meets Sierra’s standards for quality and customer service.
Schedule and coordinate residential plumbing installation projects
Communicate installation dates, arrival expectations, and project updates with customers
Coordinate technician and installer schedules based on workload and job requirements
Review job scopes and installation information prior to scheduling
Verify required materials, equipment, permits, and job details are prepared before installation
Coordinate with the warehouse and parts department to ensure materials are available for scheduled jobs
Support the handoff between sales, service, and installation teams
Maintain accurate job information, customer notes, and scheduling updates in ServiceTitan
Monitor installation schedules and job progress throughout the day
Communicate schedule changes or job delays to customers and internal teams
Work with technicians, installers, managers, and vendors to quickly resolve scheduling or installation issues
Follow up on incomplete jobs, return visits, outstanding materials, and other installation needs
Maintain organized documentation and accurate customer records
Provide management with updates regarding job status, scheduling needs, and potential delays
Help ensure installations are completed safely, professionally, and according to company standards
Deliver a positive customer experience from scheduling through project completion
Participate in ongoing training and team development
Previous scheduling, coordination, dispatching, or administrative experience preferred
Plumbing, HVAC, construction, or home-services experience is a plus
ServiceTitan experience preferred
Strong organizational and time-management skills
Excellent verbal and written communication skills
Ability to manage multiple projects and changing priorities
Strong attention to detail and follow-through
Comfortable working with computers, scheduling software, and multiple systems
Ability to communicate professionally with customers, technicians, managers, and vendors
Strong problem-solving skills and ability to respond quickly when schedules or job needs change
Positive attitude with a team-first mindset
Dependable, organized, and able to work effectively in a fast-paced environment
Must be 18 years of age or older
Ability to communicate professionally with customers and team members
Ability to work at a computer for extended periods
Complete a background check
Full-time position
Must have flexibility based on installation schedules and business needs
Occasional overtime may be available or required based on workload
The Plumbing Install Coordinator is a key connection between our customers, field teams, sales department, warehouse, and leadership team.
A successful installation starts long before our installers arrive at the customer's home. Your organization, communication, and attention to detail help ensure our technicians are prepared, customers know what to expect, and projects stay on schedule.
At Sierra Air Conditioning & Plumbing, we believe in building careers, not just filling positions. We provide the training, support, tools, and culture needed to help our team members succeed long term.
If you're looking for an opportunity where your organization and communication skills can make a direct impact on our customers and field teams, join Sierra and grow with us.
Job Type: Full-time
Pay: $18.00–$20.00 per hour
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Paid time off
On-the-job training
Professional development assistance
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