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Position Summary:
This position is responsible for dealing and officiating their assigned poker game or tournament and providing players with a fun, fast, fresh and friendly gaming environment. When assigned to dual rate as a Poker Floorperson, must be able to maintain focus while supervising and securing the assigned poker game.
Primary Duties and Responsibilities: includes but not limited to:
- Deals/officiates assigned poker game or tournament table according to established policies and procedures providing a players with a fun, fast, fresh and friendly gaming environment
- Maintains the pace of the game while interacting with the players
- Secures gaming equipment and layout
- Educates customers on the rules of the game
- Responsible for supervising and securing assigned poker game according to department policies and procedures while dual rating as a Poker Floorperson
- Enforces internal controls, Gaming Commission regulations and poker game procedures while dual rating as a Poker Floorperson
- Greets guests with a smile and friendly welcome and promotes superior customer service
Secondary Duties and Responsibilities:
- Rates players accurately and resolves guest issues and concerns promptly and efficiently
- Demonstrates the four principles of spirit of Aquai (Welcoming, Mutual Respect, Cooperation and Building Relationships)
Minimum Education and Qualifications:
- High School Diploma or equivalent
- Graduate of Poker Dealer School or has previous experience dealing poker in a high volume, complex casino environment
- Must successfully pass a Mohegan Sun Poker Dealer audition
- Must be able to read, write and communicate effectively in English
Competencies: Incumbent will master the following competencies while in this position:
- Excellent written and verbal communication skills
- Excellent organizational and multi-tasking skills and the ability to delegate tasks
- Ability to maintain the game’s pace
- General knowledge of the gaming floor and property
Training Requirements:
- Knowledge of all department policies, procedures, rules and regulations pertaining to the game
- Must be certified in tournament dealing by the Mohegan Sun Table Games training department or Tournament Manager
- Fully understands all gaming rules and regulations
- Required to attend annual CTR/SARC training and refresher courses
Physical Demands and Work Environment:
- Must be able to work in a casino environment with smoke, low lighting and loud music and noises
- Must be able to bend and stretch for long periods of time while in the sitting position
- Must be able to work in a fast paced environment with frequent interruptions
- Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
