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Miami Beach, Florida, United States
Onsite
Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
What We’re Looking For
The Pool Server enhances the guest experience by providing friendly, attentive food and beverage service throughout the pool area. This role creates a relaxing atmosphere by anticipating guest needs, offering menu recommendations, and ensuring a seamless, welcoming poolside dining experience.
Who You Are
Service-oriented professional with strong communication skills
Friendly, approachable, and confident engaging guests in a relaxed outdoor setting
Organized and efficient, able to multitask in a high-volume environment
Adaptable and calm when balancing multiple tables and guest requests
Team-oriented with a positive, supportive approach
Veterans and military spouses are encouraged to apply
What You Will Do
Greet pool guests warmly and provide menus, towels, or basic assistance as needed
Take accurate food and beverage orders and communicate them promptly to the bar or kitchen
Deliver food, beverages, and amenities in a timely and polished manner
Monitor assigned sections, anticipating guest needs and ensuring continuous service
Maintain a thorough knowledge of pool menus, specials, and seasonal offerings
Assist guests with recommendations, dietary needs, or special requests
Process payments accurately for checks, room charges, and card transactions
Maintain cleanliness of service areas, including tables, cabanas, lounge chairs, and walkways
Clear used items promptly and reset seating areas for the next guests
Follow all safety, sanitation, and poolside food-handling guidelines
Support pool service attendants and bar teams to ensure coordinated service
Assist with opening, closing, and restocking duties
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigned
Your Qualifications Include:
Required:
Prior food and beverage experience in a restaurant, lounge, or resort setting
Strong communication and guest-service skills
Ability to work outdoors in varying weather conditions
Ability to lift up to 40–50 pounds and carry trays through the pool deck
Preferred:
Experience in poolside, resort, or outdoor dining service
Knowledge of POS systems
High School Diploma or equivalent