Are you known for exceeding expectations? Do you embrace the Spirit of Hawai‘i? Then please keep reading because we’re looking for people like you at Hawaiian Host Group.
Who are we? Hawaiian Host Group (HHG) is a leading Hawai‘i-based consumer goods company with a portfolio of brands that includes Hawaiian Host, Mauna Loa, MacFarms, and Kapua Orchards. Sold in over 23 countries, HHG produces a suite of products ranging from flavored macadamia nuts to premium treats. Our dedicated team of Hosts of Hawai‘i is spread across our headquarters in Honolulu and offices in Hilo, Kona, Los Angeles, and Tokyo. HHG has 3 manufacturing plants in Hawai'i, as well as the state's largest single macadamia farm.
We are an excited team of people that all have one vision in common: sharing the Spirit of Hawai‘i with the world. Expect camaraderie, product tastings, and other (virtual and in-person) events that make our culture unique. And more importantly, know that your work contributes to our purpose; to make the Islands’ future flourish. We do this through our Takitani foundation that grants scholarships to deserving local students, our solar farm on the Big Island, and other social & environmental initiatives.
That’s enough about us for now, we’d love to learn more about you. Read the job description below and let us know if you’re interested. We can’t wait to meet you!
Under the guidance of the Senior HR Director, with a dotted line to the VP of Marketing, the Sales Associate will act as a brand ambassador at our seasonal pop-up store, articulating our values through white-glove service and exceptional clientele development skills. Each associate will operate as a lead and handle all aspects of running the store, including ordering, inventory, receiving, and checkout.
ESSENTIAL FUNCTIONS:
- Works independently to run daily store operations, including opening and closing duties.
- Places product orders, receives and checks in shipments, reports any discrepancies, restocks shelves, and tracks inventory levels to prevent shortages.
- Keeps accurate daily records of sales, inventory, and deliveries.
- Sets up store displays and visual standards as directed by management, on time and by the specified dates.
- Monitors product shelf life and reports quality concerns to management.
- Keeps the store clean and organized, including the checkout counter and stock area.
- Follows health, safety, sanitation, and loss prevention protocols to protect customers, employees, and company assets.
- Reports equipment malfunctions and safety issues to management promptly.
- Shares feedback and suggests improvements in real time.
- Follows company policies, procedures, and directives from management, including dress code and store standards.
- Performs other work-related duties as assigned.
- Maintains regular attendance.
Education, Experience and Skills Required:
- High school diploma or equivalent.
- At least one (1) year of retail experience, preferably in food or consumer packaged goods.
- Experience with inventory, ordering, or receiving preferred.
- Able to bring our brand to life and create great experiences for customers.
- Strong communication, customer service, multitasking, and attention-to-detail skills.
- Able to work quickly and accurately in a fast-paced environment.
- Team player who works well with coworkers, management, and vendors.
- Comfortable providing feedback and ideas, and able to adapt when something isn’t working.
- Must be willing and able to work flexible schedules to meet the needs of the business.
- Must be available for the full 10:00 a.m. to 2:00 p.m. store hours, plus time before and after for setup and closing.
PHYSICAL DEMANDS:
- Occasional - Squatting; stooping; crouching; climbing stairs, ladders, or step stools; lifting, carrying, and/or moving up to 50 lbs.
- Frequent - Bending; twisting; forward and overhead reaching; grasping; handling objects, tools, or controls; finger dexterity; eye-hand-foot coordination; lifting, carrying, and/or moving up to 25 lbs.
- Constant - Standing; walking; talking and hearing; close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.
COMMUNICATION DEMANDS:
- Occasional - Talking with vendors and delivery drivers; talking on the telephone; giving verbal instructions to co-workers.
- Frequent - Talking with co-workers and management; responding to written or verbal requests; receiving verbal and written instructions; writing short notes, logs, and reports.
- Constant - Talking with customers; reading; using the point-of-sale (POS) system and computer.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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While performing the duties of this job, the employee is in an office or store setting and not normally exposed to weather conditions.
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The noise level in the work environment is light to moderate.
NOTE: This job description is not intended to cover or contain a complete listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.
Hawaiian Host Group is an Equal Opportunity/Affirmative Action Employer.
