Portfolio Manager, Federal

Accountabilities

• Program and Delivery Oversight: Lead the performance of programs, projects, and task orders across the assigned federal portfolio. Ensure work is delivered on schedule, within budget, and in accordance with contractual scope, quality standards, and customer expectations. Monitor milestones, staffing, risks, dependencies, and corrective actions while ensuring deliverables are accurate and submitted on time.

• Personnel Leadership and Development: Serve as the first-line supervisor for assigned employees, providing coaching, performance management, regular feedback, and career development support. Conduct one-on-one meetings and performance reviews, address personnel concerns in collaboration with HR and delivery leadership, and oversee timecards, leave requests, workload, utilization, and other personnel actions.

• Account Growth and Business Development: Develop and execute account growth strategies, identifying opportunities to expand existing programs through additional scope, task orders, contract vehicles, and adjacent customer requirements. Partner with business development and capture teams to qualify and pursue opportunities, monitor customer acquisition priorities and procurement activity, and align recruiting and staffing forecasts with anticipated growth.

• Customer Relationship Management: Act as the senior point of contact for key federal customers, building trusted relationships with government program managers, contracting stakeholders, and technical leaders. Conduct regular account reviews, monitor customer satisfaction, address concerns proactively, and ensure delivery teams remain aligned with evolving mission priorities.

• Contract Compliance and Administration: Maintain oversight of contractual scope, funding, labor categories, staffing requirements, deliverables, periods of performance, option periods, and reporting obligations. Collaborate with contracts and finance teams to maintain compliance with government and organizational requirements, monitor contract funding and burn rates, and ensure personnel are appropriately assigned and follow applicable security and timekeeping procedures.

• Financial and Operational Management: Maintain accountability for portfolio revenue, labor utilization, costs, margins, forecasts, and profitability. Review timekeeping, support accurate and timely customer invoicing, resolve billing discrepancies, and implement corrective actions when financial or operational performance deviates from expectations. Maintain a target of approximately 50% individual billable utilization, subject to portfolio needs and business priorities.

• Metrics and Performance Reporting: Establish and maintain account-level performance scorecards covering revenue, margins, staffing, utilization, vacancies, deliverables, customer satisfaction, invoicing, contract funding, and growth opportunities. Provide regular reports and forecasts to leadership, maintain visibility into risks and opportunities, and support informed resource allocation and business decisions.

• Team and Organizational Development: Provide direction to program and project managers, technical leads, and delivery personnel. Build a cohesive account team with clear accountability, coordinate staffing and recruitment needs, mentor emerging leaders, and promote collaboration, professional development, customer service, and operational excellence.

• Delivery Improvement and Thought Leadership: Develop and maintain engagement plans, staffing forecasts, financial reports, statements of work, change orders, and compliance documentation. Contribute to delivery methodologies, templates, service catalogs, standard operating procedures, certification roadmaps, and thought-leadership initiatives such as white papers, blogs, and professional events.

Requirements:

• Education: Bachelor's or master's degree in engineering, computer science, management information systems, or a related field.

• Professional Experience: 7–10 or more years of relevant experience, including at least 3 years managing consulting or professional services teams and/or federal programs.

• Portfolio and Delivery Leadership: Demonstrated ability to balance direct customer delivery with portfolio management, personnel supervision, financial oversight, and business development responsibilities.

• Federal Program Management: Experience overseeing multiple programs, projects, or contracts, with a strong understanding of delivery planning, contractual obligations, staffing, risk management, and customer expectations.

• Cybersecurity Expertise: In-depth knowledge of cybersecurity domains such as cloud security, endpoint protection, risk management, and compliance.

• Security and Compliance Frameworks: Familiarity with frameworks and standards such as NIST, CIS Controls, ISO 27001, HIPAA, and PCI-DSS.

• Project Management Skills: Experience with project management methodologies, delivery tools, performance metrics, financial forecasting, and resource planning.

• Leadership and Communication: Strong interpersonal, organizational, communication, and relationship-building skills, with the ability to lead distributed teams, resolve issues, manage competing priorities, and communicate effectively with senior stakeholders.

• Security Clearance Eligibility: Ability to obtain or hold a federal security clearance is required.

• Preferred Certifications: CISSP, CISM, CISA, or PMP certifications are strongly preferred.

• Preferred Background: Experience building or scaling professional services or engineering teams, particularly in fast-paced consulting environments.

• Working Style: A proactive, accountable, and commercially minded approach, with the ability to identify growth opportunities, develop talent, and maintain a strong focus on customer satisfaction and delivery quality.

Benefits:

• Competitive Compensation: Competitive salary paid twice monthly.

• Annual Performance Bonus: Bonus tied to segment results.

• Healthcare Coverage: 100% of medical insurance premiums covered by the employer.

• Business Development Incentives: Companywide incentives for generating new business.

• Contribution Incentives: Opportunities for recognition and incentives for contributions such as white papers, blog posts, and internal webinars.

• Paid Time Off: Three weeks of PTO at the start of employment, plus 11 paid holidays annually.

• Retirement Savings: 401(k) plan with a 100% employer match on the first 4% contributed.

• Remote Work Support: Monthly reimbursement for cell phone and home internet expenses.

• Family Leave: Maternity and paternity leave.

• Remote Work Arrangement: Remote position based in the United States.