Practice Manager, Growth & Marketing

Responsibilities

Account Growth & Business Development

• Drive account growth by identifying client business needs, uncovering transformation opportunities, and aligning solutions to business outcomes.
• Develop and maintain trusted relationships with executive and senior stakeholder audiences.
• Partner closely with account leadership, sales leadership, and solution leaders to support account expansion and consulting services growth.
• Contribute directly to consulting and solution sales efforts through client conversations, opportunity qualification, proposal development, and solution positioning.
• Lead discussions with senior client stakeholders focused on growth, operational effectiveness, organizational transformation, and strategic business priorities.
• Identify and cultivate opportunities to expand Unify's footprint within existing and prospective client organizations.
• Contribute thought leadership, industry expertise, and market perspective to support growth initiatives and solution development.

Client Engagement Leadership

• Lead complex consulting engagements with a focus on delivering measurable business outcomes and long-term client success.
• Serve as a strategic advisor to client stakeholders and executive sponsors.
• Partner with engagement teams to ensure delivery excellence, client satisfaction, and achievement of business objectives.
• Maintain visibility into engagement performance and proactively identify risks and opportunities.
• Support engagement renewals, extensions, and expansion opportunities in partnership with account leadership.

Practice Leadership & Consultant Development

• Coach, mentor, and develop consultants to strengthen consulting capabilities, delivery excellence, and career growth.
• Provide ongoing feedback, performance support, and professional development guidance.
• Foster a culture of inclusion, collaboration, accountability, curiosity, and continuous learning.
• Support consultant onboarding and integration into Unify's consulting practices and expectations.
• Advance consultant success through individualized coaching and leadership support.

Practice Operations & Talent

• Support consultant alignment and matchmaking activities across client engagements.
• Partner with Talent Acquisition and Practice Leadership to support recruiting, interviewing, hiring decisions, and workforce planning.
• Help identify emerging capability needs, skill gaps, and development opportunities within the practice.
• Contribute to retention strategies, leadership development, and practice growth initiatives.

Community of Practice & Thought Leadership

• Lead and facilitate Community of Practice activities that promote learning, collaboration, and delivery excellence.
• Develop and share best practices, points of view, case studies, and thought leadership content.
• Foster knowledge sharing across consultants and practice teams.
• Help evolve practice offerings, methodologies, and capabilities to meet changing client and market demands.
• Promote innovation and adoption of emerging technologies, including AI-enabled business transformation opportunities.

Required Qualifications

• 5+ years of consulting experience.
• Experience leading client engagements and managing senior stakeholder relationships.
• Demonstrated success driving account growth, solution sales, business development activities, or consulting services expansion.
• Proven ability to engage executive stakeholders and translate business challenges into strategic solutions.
• Experience coaching, mentoring, and developing consulting professionals.
• Excellent executive communication, presentation, facilitation, and relationship management skills.
• Strong business acumen with the ability to connect client objectives to measurable outcomes.
• Ability to work effectively across cross-functional teams in a fast-paced and evolving environment.
• Demonstrated commitment to transparency, integrity, and client service excellence.

 

Domain Expertise

• Candidates should possess expertise in one or more of the following areas, with preference given to experience in:
• Revenue Operations, Revenue Intelligence, Sales, Sales Operations, Customer Success, AI-enabled Business Transformation across Sales, Marketing, Customer Success, and Revenue Operations
• Additional relevant experience includes:
• Marketing Operations & Governance, Marketing Technology (MarTech) & Enablement, Go-to-Market Strategy & Operations

 

Preferred Qualifications

• Quota-carrying sales experience.
• Experience selling enterprise software and/or consulting services.
• Experience with AI, analytics, or AI-enabled business transformation initiatives.
• Experience building teams, practices, or communities of practice.
• 3+ years of people leadership experience.
• Bachelor's degree.