Pricing Process Specialist • Marketing & Sales

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We are looking for a Pricing Process Specialist to support the effective management of customer pricing, rebates, and commissions across the EMEA region.

This position reports to the Global Pricing, Rebates & Commissions Team Leader and works closely with Sales, Product Management, and other cross-functional stakeholders.

The primary responsibility of this role is to manage and coordinate regional pricing activities, ensure effective use and governance of the Salesforce pricing tool (SFDC PA), and support pricing processes and controls. The role will also monitor pricing activities and related metrics to support sales effectiveness, process improvement, and business performance.

Key Responsibilities

Pricing, Rebates, Commissions & Contract Management

• Manage and coordinate customer pricing, rebates, and commissions activities for the EMEA region.
• Ensure pricing-related processes are executed accurately, consistently, and in accordance with established procedures and best practices.
• Identify, investigate, and support the resolution of pricing discrepancies and process issues.
• Partner with Regional Sales Managers, Product Managers, Account Managers, and Sales teams to support pricing activities and business requirements.
• Manage and coordinate commercial contract-related activities, including contract uploading in the Salesforce to start the approval process

Salesforce Pricing Tool Administration

• Serve as the Regional Business Administrator for the Salesforce pricing application (SFDC PA).
• Support pricing approval-flow governance and ensure appropriate application of established approval processes.
• Provide troubleshooting and first-level business support for pricing-related system and process issues.
• Support new-user onboarding and training.
• Coordinate periodic user and access reviews in accordance with established requirements.
• Monitor system usage and identify opportunities to improve adoption, data quality, and process effectiveness.

Process Governance & Continuous Improvement

• Support the governance and continuous improvement of regional pricing processes.
• Ensure pricing, rebate, commission and contract activities comply with company internal controls, policies, and standards.
• Monitor key process metrics and provide insights to support business decisions and continuous improvement.
• Identify process gaps, inefficiencies, and opportunities for standardization or simplification.
• Collaborate with regional and global stakeholders to improve pricing processes and ways of working.

Cross-Functional & Global Collaboration

• Maintain effective working relationships with Sales, Product Management, Customer Service, Finance, and other relevant business functions.
• Collaborate with colleagues across regions as part of a global Pricing, Rebates, Commissions & Contract network.
• Participate in global initiatives, process improvements, system enhancements, and other projects assigned by the team leader.

QUALIFICATIONS:

• Bachelor’s degree or equivalent qualification.
• Minimum of 2 years of relevant experience in pricing, commercial operations, sales operations, business process support, or a related field
• Strong analytical skills with the ability to review data from different perspectives, identify issues, and support fact-based decision-making
• Good understanding of business workflows, processes, and process controls.
• Strong attention to detail and ability to maintain a high level of accuracy.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Power BI.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Ability to work independently while collaborating effectively within regional and global teams.
• Strong interpersonal skills and demonstrated ability to build effective cross-functional relationships.
• Effective written and verbal communication skills, particularly when working with Sales and business stakeholders.
• Fluent written and spoken English.
• Experience with SFDC and/or SAP is preferred

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