The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
The Principal Brand Designer is a senior individual contributor responsible for shaping, evolving, and executing FreedomPay’s global visual identity. This role combines strategic design leadership with hands-on creative execution, translating business objectives into distinctive, cohesive brand experiences across customer and employee touchpoints. The role leads through design expertise, creative direction, and cross-functional influence rather than direct people management, while owning brand standards and supporting the rollout of the new global identity.
Key Responsibilities
Qualifications
Required Experience
- 8+ years of progressive experience in brand design, visual identity, or visual communications, with substantial hands-on responsibility for complex, multi-channel design work.
- 3+ years providing senior-level design leadership on brand identity systems or major creative initiatives, including setting creative direction and influencing stakeholders; direct people-management experience is not required.
- Proven experience owning and managing a comprehensive corporate brand across multiple channels and stakeholder groups.
- Experience managing, evolving, and scaling global brands across regions and markets.
- Demonstrated success leading large-scale brand transformations or rebranding initiatives.
- Experience managing agencies, freelancers, and creative vendors.
- A portfolio demonstrating exceptional design craft, original concept development, scalable visual identity systems, and execution across digital and print channels, with clear explanations of personal contributions and design decisions.
Technical Skills
- Expert knowledge of visual identity systems, typography, composition, color, visual storytelling, and brand governance, with the ability to translate these principles into polished, production-ready design.
- Advanced proficiency in Adobe Creative Suite, Figma, PowerPoint, and digital collaboration tools.
- Strong understanding of digital marketing, responsive web design principles, accessible visual communication, content systems, customer experience, and print production requirements.
Success Metrics
- Successful rollout and adoption of the new global brand identity.
- Delivery of high-quality, strategically aligned design work against agreed briefs, timelines, and production requirements.
- Increased brand consistency across all channels and business units.
- Reduction in off-brand creative assets and exceptions.
- Improved creative request turnaround times and stakeholder satisfaction.
- Establishment of scalable governance, asset management, and approval processes.
- High adoption of templates, brand resources, and self-service tools across the organization.
Preferred Background
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- Experience within B2B technology, SaaS, fintech, payments, or enterprise software.
- Experience supporting global organizations with multiple market segments and stakeholders.
- Familiarity with event marketing, partner marketing, product marketing, and executive communications.
- Demonstrated experience working cross-functionally with Product, UX, Partners, Sales, and executive stakeholders to deliver cohesive brand experiences.
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.
FreedomPay is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.