Position Overview:
We are seeking a highly technical and strategic Principal Engineering Lead to lead the engineering organization responsible for our Enterprise Applications portfolio. This individual will serve as the technical leader for a team supporting Salesforce, DealCloud, DevOps, and Quality Engineering while partnering closely with Product Specialists and Functional Architecture to deliver scalable, AI-enabled business solutions.
This is a hands-on player-coach role, not a traditional people management position. The successful candidate is expected to actively participate in architecture, solution design, proof-of-concepts, code reviews, and complex technical problem solving while leading and developing a high-performing engineering organization. Approximately 40–50% of the role will remain hands-on technical work, with the remainder focused on engineering leadership, mentoring, delivery, and cross-functional collaboration.
What you will do:
Engineering Leadership
- Lead the Enterprise Applications engineering organization, including Salesforce Development, DevOps, and Quality Engineering.
- Build a high-performing engineering culture focused on quality, innovation, collaboration, and continuous improvement.
- Coach, mentor, and develop engineers while fostering technical growth and career progression.
- Participate in hiring, succession planning, and performance management.
- Manage engineering capacity and resource allocation across concurrent initiatives, balancing strategic priorities, delivery commitments, and team bandwidth.
Hands-on Technical Leadership
- Serve as the technical leader for the Enterprise Applications organization by actively contributing to solution architecture and engineering decisions.
- Remain hands-on by participating in architecture reviews, design sessions, code reviews, proof-of-concepts, and complex technical implementations.
- Partner with engineering teams to resolve the most challenging technical issues and remove delivery roadblocks.
- Lead the technical direction and engineering best practices for Salesforce and DealCloud implementations, customizations, and platform extensions.
- Champion AI-assisted software development, engineering automation, and modern development practices.
- Set the technical standard for engineering quality and continuously raise the engineering maturity of the organization.
Technical Strategy
- Define and execute the engineering strategy for the Enterprise Applications portfolio.
- Establish engineering standards, architecture patterns, coding guidelines, and development best practices.
- Lead technical design reviews and architectural decision-making.
- Ensure solutions are scalable, secure, maintainable, and aligned with enterprise architecture.
- Evaluate and recommend technologies that improve platform capabilities, developer productivity, and long-term maintainability.
Solution Delivery
- Partner with Product Specialists during discovery and solution design.
- Translate business requirements into scalable technical solutions.
- Provide technical leadership for complex initiatives and cross-functional programs.
- Remove technical roadblocks and guide teams through critical implementation challenges.
- Drive successful delivery of strategic initiatives across Salesforce, DealCloud, and the broader Enterprise Applications ecosystem.
Platform Operations & Production Support
- Own the production support model across the Enterprise Applications platform.
- Establish and continuously improve incident management, triage, escalation procedures, and service level objectives (SLAs).
- Drive root cause analysis, problem management, and continuous improvement to reduce recurring production issues.
- Ensure operational excellence through monitoring, observability, automation, and proactive platform health management.
Platform Modernization
- Drive modernization of enterprise platforms and applications.
- Champion AI-assisted software development, automation, and developer productivity.
- Evaluate emerging technologies and identify opportunities to improve the technology landscape.
- Lead proof-of-concepts and innovation initiatives.
- Develop reusable frameworks and shared capabilities that accelerate delivery across the Enterprise Applications portfolio.
Engineering Excellence
- Establish modern SDLC practices including CI/CD, automated testing, DevSecOps, observability, and release management.
- Improve engineering metrics, code quality, deployment frequency, and operational reliability.
- Promote reusable frameworks, shared services, engineering standards, and technical governance across teams.
What you will need:
- Lead through technical expertise, influence, and execution.
- Be recognized as the senior technical leader within the Enterprise Applications organization.
- Spend a meaningful portion of time solving technical problems rather than exclusively managing people.
- Mentor engineers through active participation in architecture, design, and implementation.
- Build engineering capability while remaining engaged in the delivery of the organization's most complex initiatives.
- Foster a culture of ownership, innovation, automation, continuous improvement, and engineering excellence.
What you will gain:
- Delivery of scalable, high-quality business solutions.
- Successful delivery and operational excellence across Salesforce and DealCloud platforms.
- Increased engineering productivity through automation and AI.
- High platform reliability and consistently meeting production support SLAs.
- Effective balancing of engineering capacity across strategic initiatives.
- Improved platform maintainability, security, and operational excellence.
- Growth and engagement of the engineering organization.
- Successful modernization of the Enterprise Applications landscape.
- Strong partnership with Product Specialists and Functional Architecture.
- Measurable business impact through technology innovation.
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
