Job Summary
The AI Agentic Team designs, builds, and runs intelligent agents end to end. We own agent logic, workflows, integrations, production deployment, and ongoing performance. By combining build and operations, we deliver agentic systems that are reliable, secure, and scalable in real-world use.Job Description
About the Role
We are building the next generation of our chat experience, transitioning from a human-assisted workflow to a fully agentic, AI-driven system. As an AI Agentic Software Engineer, you will create re-usable AI agents that will be used across Xfinity applications. Your initial focus will be to enable agentic capabilities at our Xfinity Assistant (chat application) with a strong passion for customer experience and a commitment to building intuitive, high-quality interactions.
You will work in a Google-centric ecosystem, leveraging tools such as Agent Development Kit (ADK) and Gemini Enterprise to orchestrate complex, agent-driven customer experiences.
What You’ll Do:
Agentic & AI-Augmented Engineering
Design, build, and operate agentic systems that replace or augment human workflows
Apply AI across the SDLC, including:
Requirements and spec-driven development
System and agentic workflow design
AI-augmented coding and refactoring
AI-driven testing and defect remediation
Treat AI as a collaborating system, not a one-off tool
Evaluate and iterate on AI outputs (e.g., LLM-as-a-Judge)
Platform & Production Delivery
Build production-ready agent-based solutions with reliability, scalability, and observability
Implement agent-to-agent, agent-to-UI, and human–AI orchestration
Contribute to AgentOps, MLOps, and AI governance
Ensure ethical, compliant, and responsible AI use.
Collaboration & Influence
Clearly communicate how AI is used in your engineering workflows
Share patterns and best practices with the team
Partner with product, UX, and platform teams to deliver cohesive experiences.
What You’ll Need:
10+ years building agentic AI systems in production, or equivalent experience designing, shipping, and operating scalable, production-grade software (APIs, platforms, workflow engines, or customer-facing applications)
Hands-on experience with Agent Development Kit (ADK) and Python
Experience with Gemini Enterprise, or similar conversational AI platforms
Spec-driven development with AI integrated into the development lifecycle
Strong prompt engineering skills, including evaluation, iteration, and logging
Experience leveraging AI-assisted coding across multiple features or defects in parallel
Familiarity with AgentOps and production monitoring for agent-based systems
Experience with LLM-as-a-Judge or comparable evaluation techniques
Proven ability to design agent-to-agent, agent-to-UI, and human–AI collaboration patterns
Soft Skills: Curiosity to explore emerging AI capabilities, critical thinking to assess AI outputs, and adaptability in fast-moving, ambiguous environments.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Adaptability, AI Adoption, AI Agents, AI Platforms, Curious Mindset, Customer Experience (CX)We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
10 Years +Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.