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Greater London, England, United Kingdom
Remote only
Job Summary:
JOB DESCRIPTION – Principal Engineer I, Foundational Services
Location: Remote, United Kingdom
Division: Tech Ops
Contract Terms: Fulltime
THE TEAM
The Foundational Services team is responsible for multiple key services at Ticketmaster, including: load balancing, DNS, IPAM, Certificate management, Egress Proxies, Hashicorp Vault, mail relays, Apigee, and Fastly. The team is centralizing these services and establishing new standards of operations in a consistent manner, which will lead to more effective consumption of these services, and more reliable delivery of value to the company. This includes uplift to services provided and to governance and best practices when leveraging these services.
THE JOB
As a Principal Engineer on the Foundational Services team, you will report directly to the Foundational Services Manager. Your role is to lead formation of technical strategy and assist in both planning and implementing work related to all services supported by the team. You will be responsible for designing, implementing, and maintaining robust platform solutions that ensure the availability and security of our digital ecosystem. The role involves working with various stakeholders to ensure seamless user access to systems, applications, and data while maintaining the highest security standards.
The ideal candidate will have strong hands-on experience with most of the technologies supported by the team, and a strong understanding of security protocols, compliance standards, and cloud and on-prem datacenter environments. You will be supporting a high-volume 24x7 production environment. You will provide technical mentorship and guidance to junior team members. You will write tools to automate routine and complex tasks and troubleshoot application and infrastructure issues. The position includes collaboration with various teams to design a scalable and supportable service-oriented architecture. This role will be expected to be or quickly become a subject matter expert on many of the supported services, and help drive efforts to improve automation and tooling.
WHAT YOU WILL BE DOING
This is an exciting time to come on board with Ticketmaster, as we focus on efforts towards modernization and operability, expanding capacity, and enhancing our service offerings in a number of ways. You will also:
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
YOU (BEHAVIOURAL SKILLS)
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.
#LI-JCK #LI-Remote
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
