R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities
The Principal Engineer - IT will be responsible for the design, implementation, administration, automation, and governance of Microsoft 365 and Identity platforms across the enterprise. This role will serve as a technical lead for Microsoft Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, Conditional Access, Identity Governance, and Microsoft 365 automation initiatives.
The candidate will collaborate with Security, Infrastructure, Service Operations, and Business teams to deliver secure, scalable, and automated identity and productivity solutions that support enterprise business objectives.
Key Responsibilities:
- Design, implement, and support Microsoft 365 solutions including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Microsoft Intune, and Microsoft Copilot.
- Lead Microsoft Entra ID administration, Identity Governance, Privileged Identity Management (PIM), Conditional Access, and authentication services.
- Configure, deploy, and manage Microsoft 365, Entra ID, and related cloud services in accordance with security and compliance requirements.
- Solid understanding of Intune MDM/MAM, On-Prem Active Directory, Group Policies concepts.
- Knowledge of Defender for Office 365, Microsoft Security and Compliance and best practices.
- Design, develop, and maintain automation solutions using PowerShell, Microsoft Graph API, and cloud-native technologies to improve operational efficiency and scalability.
- Implement automation frameworks for identity, access management, reporting, provisioning, and administrative processes.
- Collaborate with Security, Infrastructure, and Operations teams to deliver secure and scalable enterprise solutions.
- Provide technical leadership and advanced troubleshooting support for Microsoft 365, Entra ID, Intune, and Identity-related services.
- Manage Microsoft 365 Copilot governance, licensing, access controls, agent governance, adoption, and support activities.
- Lead strategic Microsoft 365 and Identity platform initiatives, ensuring successful delivery and alignment with business objectives.
- Partner with security teams to implement enterprise security controls, Zero Trust principles, governance, and compliance requirements.
- Participate in security reviews, audit activities, risk assessments, and remediation efforts.
- Develop technical standards, operational procedures, documentation, and best practices.
- Stay current with Microsoft technologies, industry trends, and emerging cloud capabilities to drive continuous improvement and innovation.
Required Skills and Qualifications
- Bachelor's degree in computer science, engineering, or related field, or equivalent work experience.
- At least 12 years of experience in Microsoft 365, Microsoft Entra ID, Identity and Access Management, Endpoint Management, and enterprise cloud technologies.
- Strong knowledge of Microsoft 365 services, Microsoft Entra ID, Intune MDM/MAM, Identity Governance, Conditional Access, and security best practices.
- Understanding of Identity and Access Management (IAM) and Privileged Identity Management concepts
- Experience with Azure AD roles and Conditional Access policies, MFA, and related administration skills
- Help team members with your expertise to achieve common goals.
- Proficient in PowerShell scripting and Exchange online, SharePoint Online and Entra ID administration.
- Certification in Microsoft 365 Fundamentals or Microsoft 365 Administrator is preferred.
- Solid understanding of Intune MDM/MAM, On-Prem Active Directly, Group Policies concepts.
- Knowledge of Defender for Office 365, Microsoft Security and Compliance and best practices.
- Strong analytical and problem-solving skills, with the ability to analyze directory and M365 services logs and derive meaningful insights.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams, stakeholders, and executive levels.
- Proactive mindset with a keen sense of ownership and the ability to work independently to drive initiative forward.
Technical Skills
Primary Skills
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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