Principal Engineer - Production Stability & Development

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for defining and leading the engineering approach for solutions at the program or portfolio level, to deliver significant business outcomes. Key responsibilities include continuously improving the design, quality, and reuse of the solution and delivering technology enablers that improve development efficiencies for the solution. Job expectations include familiarity with at least one area of engineering, acting as a “go to” reference across the organization, and applying knowledge to improve technical competencies through recruitment and development activities.

Job Profile Summary:

The Principal Engineer - Production Stability & Development is a senior technology leadership role responsible for driving the stability, reliability, and continuous improvement of the Market Risk Suite. This role leads a dedicated team focused on issue resolution, stability remediation, and preventative improvements, while serving as a clear, accountable front door for Market Risk users.

Operating across users, engineering teams, and operational partners, the role ensures stability issues are effectively surfaced, prioritized, and resolved, with a strong focus on reducing recurrence and strengthening overall platform resilience.

Responsibilities:

• Develops the engineering approach for the entire program/portfolio solution and works with Architecture, to develop/analyze/deliver the implementation of technical enablers

• Leads the planning, definition, and design of the complex features which span multiple teams and explore solution alternatives

• Creates ideas on designing complex technology and solution development approaches

• Leads the technical oversight for teams in solution development including design reviews and code within own domain

• Defines the technology tool stack for the solution within ranged of internally approved and supported technologies

• Explores state-of-the-art technologies to improve development efficiencies, quality of test/QA coverage, and release management

• Leads and is responsible for the end-to-end test strategy/creation/adherence, and the integration between teams for a program/portfolio solution

• Lead the stability agenda for the Market Risk Suite, actively managing issues that impact system availability, performance, and usability.

• Own and maintain the production stability backlog, including prioritization and resolution of Production Known Errors (PKEs).

• Drive root cause analysis for high‑impact and recurring issues, ensuring meaningful and preventative actions are delivered.

• Track stability trends and use data to identify systemic risks and improvement opportunities.

• Establish and operate a central point of contact for Market Risk users on stability and production-related issues.

• Ensure user queries and incidents are acknowledged, tracked, and followed through to resolution in a timely manner.

• Provide clear, consistent, and business‑appropriate communication during incidents, escalations, and post‑resolution.

Required Qualifications

• 10+ years of experience in technology roles supporting business‑critical platforms.

• 5+ years of experience leading development, stability, or user‑facing technology teams, including people management.

• Strong experience managing production stability issues, including incident triage, root cause analysis, and remediation tracking.

• Proven ability to translate production issues into well‑defined development work with clear priorities and outcomes.

• Demonstrated experience acting as a primary interface to business users during incidents and escalations.

• Strong stakeholder management and communication skills, including engagement with senior technology and business leaders.

• Solid understanding of SDLC practices, defect management, backlog prioritization, and delivery governance.

Preferred Qualifications

• Experience supporting Market Risk, Risk Analytics, or regulatory‑facing platforms.

• Familiarity with large‑scale, distributed, or data‑intensive systems.

• Exposure to Site Reliability Engineering (SRE) concepts or operational resilience practices.

• Experience in regulated financial services environments.

• Track record of driving measurable stability improvements through data and systemic remediation.

Skills:

• Automation

• Influence

• Result Orientation

• Stakeholder Management

• Technical Strategy Development

• Application Development

• Architecture

• Business Acumen

• Risk Management

• Solution Design

• Agile Practices

• Analytical Thinking

• Collaboration

• Data Management

• Solution Delivery Process

Minimum Education Requirement: Bachelor's Degree or Equivalent Professional Experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)

Pay and benefits information

Pay range

$156,500.00 - $230,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.