What success looks like in this role:
The Solution Architect supports managed services clients across enterprise infrastructure engagements, including pre-sales technical scoping, solution design, and project delivery. The role partners with delivery teams to apply managed services best practices, align solutions to established standards, and help customers plan for emerging technologies and strategic initiatives.
RESPONSIBILITIES
- Serve as a trusted customer advisor, using executive presence to build credibility and trust
- Support pre- and post-sales technical scoping and contribute ROM estimates for infrastructure, software platform, and user migration engagements
- Design and deliver technical solutions across virtualization, server, storage, database, network, and other enterprise platforms
- Own assigned projects from design through delivery, communicating effectively with both technical and non-technical stakeholders
- Serve as the execution owner for initiatives such as datacenter migrations, disaster recovery, and cloud migrations
- Set realistic, achievable client expectations for project scope, timelines, sequencing, and priorities
- Collaborate with project resources and subject matter experts to define task breakdowns, hour estimates, and planning inputs
- Proactively monitor project resources and follow up to keep work on track
- Adapt to projects of varying scale and complexity, from single-server builds to large, multi-phase engagements
- Operate effectively in a fluid, rapidly evolving client environment
- Provide project management structure and support to keep engagements on track
- Help maintain internal solution architecture standards, runbooks, and documentation
- Provide technical escalation support to other teams as needed
- Work across cloud-based and on-premises enterprise infrastructure, including VMware/vSphere, physical servers, Oracle and SQL databases, RHEL/Linux, Windows Server, and related technologies
- Identify opportunities to apply automation and AI workflows that improve efficiency and operational outcomes
- Support customer technology planning conversations, including emerging technologies and strategic initiatives
- Advise account delivery teams on managed services best practices to promote consistent, high-quality outcomes
You will be successful in this role if you have:
To succeed in this role, the Solution Architect must be knowledgeable across virtualization, compute, storage, operating systems, databases, networking, and related technologies, enabling them to design cohesive solutions with support from technology subject matter experts.
Key qualifications include:
- Bachelor’s degree or equivalent experience
- Deep knowledge of enterprise virtualization, including VMware/vSphere, server hardware, SAN, and related infrastructure
- Advanced knowledge of Unix/Linux and Windows Server administration
- Working knowledge of networking fundamentals, including firewalls, load balancers, VLANs, and routing concepts
- Basic understanding of enterprise database platforms, including Oracle and Microsoft SQL Server
- Experience developing automation to streamline technical processes
- Exposure to AI workflows and their application to infrastructure operations
- Proven ability to work independently on scoped technical projects
- Strong critical thinking skills in ambiguous or undocumented environments
- Strong written and verbal communication skills, with executive presence for technical and non-technical audiences
- Commitment to best practices that support team continuity and knowledge sharing
- U.S. citizenship and U.S. residency required
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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
