This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal NetSuite Consultant based in Canada.
This is a senior consulting and delivery leadership role focused on helping organizations transform their business processes through enterprise resource planning solutions. You will lead complex, multi-phase implementation and service engagements from discovery and solution design through training, testing, and go-live. The role combines strategic advisory work with hands-on functional and technical expertise, giving you broad influence across client projects. You will manage multiple initiatives simultaneously while ensuring scope, profitability, quality, and timelines remain on track. As a senior subject matter expert, you will also mentor consultants and contribute to business development and sales engineering activities. The position offers an opportunity to work directly with clients and shape practical solutions that improve finance, operations, reporting, and broader business performance.
Accountabilities
- Lead consulting engagements involving high-level business process analysis, transactional flow assessment, reporting recommendations, solution design, and process improvement.
- Discover, scope, plan, and deliver multiple ERP implementation and service projects, coordinating resources and delegating work to consultants and technical team members as appropriate.
- Lead multi-phase implementations covering areas such as accounting and finance, manufacturing, MRP, job costing, service, distribution, and related business processes.
- Guide project teams through discovery, process mapping, functional and technical design, configuration, training, testing, go-live support, and project management.
- Provide career guidance, mentoring, coaching, and development support to Senior Consultants, Technical Consultants, Consultants, and Associate Consultants.
- Support sales engineering and business development through product demonstrations, client presentations, association meetings, user group participation, and other commercial activities.
- Troubleshoot and resolve customer service requests at Level 2 or Level 3, working directly with clients and internal teams to identify and address complex issues.
- Participate in onsite and in-house client engagements, frequently serving as the project or consulting lead.
- Manage inbound client communications, gather requirements and issue details, coordinate internal responses, and create clear issue summaries and service tickets.
- Develop and maintain master-level expertise in NetSuite and other relevant ERP platforms, as well as applicable databases, reporting engines, and selected third-party solutions.
- Maintain accountability for project scope, engagement profitability, delivery quality, and billable utilization targets.
- Coordinate project meetings, prepare agendas and materials, track actions, and ensure commitments remain aligned with agreed scopes of work.
- Contribute to continuous improvement of consulting methodologies, team capabilities, and client delivery practices.
Requirements
- 8+ years of experience in business process analysis, solution design, ERP consulting, or a closely related discipline.
- 7+ years of experience leading teams across multiple concurrent ERP implementation or consulting projects.
- Demonstrated experience leading multi-phase ERP implementations, including planning, delegation, process discovery, design, mapping, functional and technical delivery, training, testing, go-live support, and project management.
- Strong expertise in NetSuite or comparable ERP/business management platforms, with the ability to develop deep product and solution knowledge.
- Proven ability to manage multiple projects simultaneously while balancing client priorities, resources, timelines, scope, and business outcomes.
- Experience developing statements or scopes of work covering discovery, design, planning, delivery, and project requirements.
- Strong client-facing communication skills across meetings, presentations, email, and voice communication, with a focus on effective issue resolution and relationship management.
- Experience coordinating project teams, including scheduling meetings, preparing materials, assigning responsibilities, and monitoring progress.
- Demonstrated ability to mentor and develop consultants using established career paths, frameworks, and performance expectations.
- Strong analytical, problem-solving, organizational, and project leadership capabilities, with the ability to translate complex business needs into practical solutions.
- Ability to take ownership of projects and engagements while maintaining high standards for quality, profitability, scope adherence, and client satisfaction.
- Comfortable contributing to sales engineering, product demonstrations, networking events, user groups, and other business development initiatives.
- A collaborative, service-oriented mindset with the ability to work effectively with clients and colleagues at different levels of seniority.
Benefits
- Competitive compensation aligned with senior consulting and project leadership responsibilities.
- Opportunities to work on complex ERP implementations and business transformation initiatives.
- Exposure to diverse clients and business environments across multiple industries.
- Opportunities for professional growth, mentoring, and leadership development.
- The ability to expand expertise across NetSuite, ERP, reporting, databases, and related business technologies.
- A role combining strategic consulting, client leadership, technical expertise, and team development.
- Opportunities to contribute to business development, sales engineering, and industry networking activities.
- A collaborative environment focused on delivering practical, high-value solutions for clients.
- Potential flexibility associated with working across client engagements and consulting projects.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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