Principal Product Designer

Accountabilities:

• Define and champion a forward-looking product design vision for end-to-end prospecting, connecting outbound, inbound AI qualification, and demand-generation experiences across multiple products.
• Design cohesive systems and workflows across complex product ecosystems, balancing simplicity and usability with the underlying technical and business complexity.
• Shape product strategy by partnering closely with product, engineering, and design leaders, challenging assumptions and introducing new approaches to how go-to-market teams operate.
• Lead through influence across multiple teams and disciplines, building alignment among stakeholders with different objectives, priorities, and perspectives.
• Guide and collaborate with senior and staff-level designers, helping establish shared design direction and raising the quality of cross-product experiences.
• Explore interaction models and design patterns for AI-powered and agent-based workflows, helping define how users interact with AI, tools, and systems of record.
• Consider practical constraints including usage and cost predictability, data quality and availability, privacy, legal requirements, automation, and user control.
• Maintain a strong customer focus while translating complex business and technical challenges into intuitive, scalable product experiences.
• Identify new areas of opportunity once the core prospecting problem space is addressed, proactively directing design energy toward the highest-impact challenges.

Requirements

• Extensive experience as a product designer, typically with 12+ years of experience, or an equivalent level of expertise demonstrated through a different career path.
• Strong systems-thinking skills, with experience designing across multiple products, complex workflows, platforms, or established ecosystems with significant scale and surface area.
• Demonstrated ability to connect fragmented experiences into cohesive end-to-end journeys and translate complex systems into intuitive user experiences.
• Advanced interaction design expertise, with an understanding of how different user types, such as administrators and end users, have distinct needs and behaviors.
• Proven experience influencing product direction and communicating a compelling design vision to senior stakeholders, including VP-level audiences.
• Strong storytelling, presentation, and communication skills, combined with the confidence to advocate for a clear point of view and bring others along.
• Experience leading cross-functional initiatives, navigating ambiguity, and building alignment without relying on direct authority.
• Experience mentoring or guiding senior designers and contributing to a high-performing, collaborative design culture.
• Demonstrated interest in AI-powered or agent-based experiences, with the ability to think critically about how AI changes user expectations, behaviors, and interaction models.
• Comfortable operating in an evolving environment where AI design patterns, workflows, and best practices are still emerging.
• A strong portfolio demonstrating product design thinking, systems-level problem solving, interaction design, and meaningful product impact is required.
• Deep expertise in sales, marketing, CRM, or prospecting is not required; relevant domain knowledge can be developed on the job.
• Specialized visual design expertise beyond the ability to work effectively within established design systems is not required.

Benefits

• Annual cash compensation range of $269,360–$384,800 USD, including applicable base salary, commission, and bonus components depending on role eligibility.
• Potential eligibility for equity compensation through restricted stock units (RSUs), depending on the position.
• Comprehensive benefits and perks designed to support employees’ professional and personal growth.
• Healthcare and other employee benefits as part of the overall compensation package.
• Flexible work options, with opportunities to work remotely or from an office depending on the role and location.
• Support for building strong relationships with colleagues through in-person onboarding, team gatherings, product summits, and other connection-focused events.
• Accommodations and alternative arrangements are available for candidates who require support due to disability, travel limitations, or other circumstances.
• An environment centered on autonomy, trust, customer focus, continuous learning, bold thinking, and meaningful professional growth.
• Compensation is tailored to factors such as skills, experience, qualifications, responsibilities, and geographic location.